Director, Product Management

This is a fully remote position, open to applicants in California.

📋 Description

• Take charge of the long-term product strategy and roadmap for Developer Reach, Developer Sandboxes, Agentic Testing, and Release Operations.

• Establish how product areas integrate into a cohesive lifecycle from authored changes to governed, audited deployments.

• Build, lead, and nurture a team of Product Managers, each focused on a specific area.

• Set benchmarks for product excellence and mentor PMs on strategic planning and execution.

• Determine the product direction for validating AI-originated changes at scale.

• Propel the Developer Reach strategy, encompassing production development with administrative control, guardrails, and the ability to revert changes.

• Define the sandbox strategy, addressing provisioning speed, production equivalence, data management, and developer experience.

• Oversee the release governance process from start to finish and establish deployment gating models.

• Shape the metering and cost-modeling strategies in collaboration with Pricing & Packaging and Finance teams.

• Establish a triage process for managing escalations across a wide range of product surfaces.

• Utilize agentic coding tools directly and develop and deploy solutions using ServiceNow products.

• Navigate governance and ownership disputes across various business units.

• Convert technical trade-offs into strategic insights for both engineers and executive stakeholders.

⛳️ Requirements

• Proven experience in leveraging or critically evaluating the integration of AI within work processes, decision-making, or problem-solving.

• Over 12 years of product management experience.

• Demonstrated experience in leading and developing a team of Product Managers.

• A history of independently establishing technical strategies.

• A record of nurturing Product Managers and enhancing product thinking and execution standards.

• Extensive experience managing developer platforms, DevOps, or SDLC products at an enterprise level.

• Familiarity with CI/CD, test automation, environment management, release orchestration, or change management.

• Comfortable with technical tasks, including reading code and understanding system architecture.

• Regular personal use of AI coding agents like Claude Code, Cursor, or Windsurf.

• Experience with enterprise change-management or release-governance systems.

• Ideally, experience with large-scale test strategies.

• Knowledge of environment and infrastructure provisioning, ephemeral environments, production equivalence, and data seeding or masking.

• Understanding of agentic development workflows.

• Capability to construct and defend an executive-level strategic case.

• Ability to navigate governance and ownership disputes at the VP and SVP levels across business units.

• Skilled at managing high-volume operational surfaces while pursuing a multi-year strategy.

• Excellent written and verbal communication skills.

• Must reside in the United States; California is preferred as the location.

🏝️ Benefits

• Equity (when applicable)

• Variable/incentive compensation

• Health plans

• Flexible spending accounts

• 401(k) Plan with company match

• Employee Stock Purchase Plan (ESPP)

• Matching donations

• Flexible time away plan

• Family leave programs

• Flexible or remote work options