Director, Product Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product roadmap for designated focus areas such as Care Delivery, Sales & Marketing, or Platform Operations.

• Establish and achieve metrics and KPIs that align with the company's objectives.

• Cultivate a thorough understanding of customer needs and business objectives through analytics, direct observation, and stakeholder feedback.

• Discover and assess technological opportunities that can enhance growth and improve customer outcomes.

• Foster relationships with stakeholders beyond the Product team to create cross-functional solutions.

• Oversee the delivery of multiple simultaneous initiatives that are aligned with strategic priorities.

• Break down complex problems, identify root causes, and concentrate on high-impact issues.

• Propel rapid execution while balancing incremental and radical changes.

• Lead a cross-functional project team.

• Collaborate with business leaders to develop technical and operational solutions.

• Influence the executive team.

⛳️ Requirements

• Hold a technical degree (such as engineering or statistics) or possess experience in a technical organization.

• Have 7+ years of experience in product management.

• Experience working in a fast-paced, agile company.

• Background in a product that supports complex operational functions or direct operational experience.

• Proven experience in implementing large-scale operational and process changes alongside product releases.

• Strong skills in data analytics.

• Proficient in SQL, Looker, or another BI platform.

• Ability to work with incomplete or messy information and extract key insights.

• Enthusiasm for leveraging generative AI and exploring new technologies and applications.

• Excellent written and verbal communication skills.

• Capability to articulate product decisions, trade-offs, and outcomes to executive audiences in written memos.

• Demonstrate empathy and emotional intelligence when engaging with clients, care professionals, and cross-functional teams.

🏝️ Benefits

• Equity.

• 401K with up to a 4% match.

• Comprehensive medical, dental, and vision coverage, including zero-cost plans for employees.

• Short Term Disability.

• Long Term Disability.

• Fully employer-paid Life Insurance.

• Optional voluntary additional Life Insurance.

• Generous time off program.

• Mental health benefits.

• Wellness program.

• Discount program.