Director, Procurement and Vendor Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Housecall Pro's procurement and vendor management operations within the Information Systems department.

• Formulate and implement strategies for technology procurement and vendor management.

• Spearhead strategic sourcing, vendor assessments, and competitive selection across software, SaaS, AI tools, cloud infrastructure, communications platforms, and tech-enabled services.

• Manage intricate vendor negotiations, covering enterprise agreements, multi-year contracts, usage-based pricing, renewals, and commercial terms.

• Create technology procurement policies, purchasing workflows, vendor onboarding standards, and approval protocols.

• Analyze technology purchasing decisions and offer recommendations to leadership.

• Supervise the vendor contract lifecycle, including renewal strategies, service commitments, licensing requirements, and vendor engagement.

• Evaluate technology usage, project software and platform requirements, identify redundant applications, and promote vendor consolidation.

• Develop vendor governance standards addressing security assessments, data protection, SSO, integration compatibility, and third-party risk.

• Propel the implementation and enhancement of procurement, vendor management, and contract lifecycle management platforms.

• Define KPIs for vendor performance, process efficiency, and technology utilization.

• Foster strategic partnerships with technology vendors and internal stakeholders.

• Lead vendor business reviews, track SLAs, and ensure accountability for product performance and service delivery.

⛳️ Requirements

• At least 7 years of experience in procurement, strategic sourcing, or vendor management.

• Minimum of 3 years of experience in negotiating technology, SaaS, or services contracts.

• Proven experience in negotiating multi-year software agreements and renewals.

• Familiarity with managing purchase order processes and utilizing a spend management platform or ERP system.

• Capability to manage procurement systems like Ramp, Tropic, and Vendr.

• Experience in reviewing contracts and collaborating with Legal on renewal, liability, data protection, and termination clauses.

• Background in a fast-growing company, including the establishment of procurement processes.

• Demonstrated ability to enhance team efficiency or output quality through strategic application of AI tools and automation.

• A bachelor’s degree is preferred, or equivalent professional experience.

• Preferred experience with contract lifecycle management tools, spend management platforms, and vendor pricing benchmarks.

• Familiarity with FinOps principles or procurement certifications such as CPSM is a plus.

• Ability to align procurement choices with organizational needs and priorities.

• Strong communication and stakeholder influence abilities.

• Excellent negotiation and vendor relationship management capabilities.

• Analytical mindset with a focus on process improvement.

• Aptitude for navigating ambiguity while balancing business needs with operational efficiency.

• Collaborative attitude towards building relationships across teams.

• Commitment to ongoing improvement and operational excellence.

• A diverse portfolio of active, self-directed exploration showcasing either a wide range of cross-functional interests or deep specialized knowledge.

• Personal resilience to learn from the ground up and thrive in uncertain situations.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability insurance.

• 401(k) retirement plan.

• Paid holidays.

• Flexible paid time off on an as-needed basis.

• Equity in a rapidly expanding startup.

• Monthly technology reimbursements.

• Employee assistance program.

• Flexible time off options.

• Paid parental leave.

• Additional company benefits.