Director of Technology Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Discover, assess, and source new technology collaborators within complementary software, telecom, and contact center platforms.

• Cultivate partner relationships from the initial outreach phase through to agreement and successful launch.

• Manage and expand an existing portfolio of technology partnerships.

• Forge shared priorities and relationships among business, technical, and executive stakeholders.

• Construct business cases for new partnerships and opportunities for expansion.

• Collaborate with partners alongside Product and Engineering teams to define joint use cases, align integration requirements, coordinate launches, and incorporate feedback into roadmap discussions.

• Lead partnership negotiations with leadership, Legal, and Finance teams.

• Create and implement joint go-to-market strategies with Sales and Marketing, encompassing positioning, partner enablement, co-selling, and targeted campaigns.

• Set partner goals and conduct regular business reviews concentrating on integration adoption, partner-sourced and partner-influenced pipeline, revenue, and customer outcomes.

• Identify and address obstacles to partner success and clarify ownership across teams.

• Utilize performance data to identify expansion opportunities and prioritize investments.

• Develop repeatable playbooks, partner plans, and reporting; leverage tools and automation to minimize manual coordination.

⛳️ Requirements

• A minimum of 5 years of experience in product partnerships, including direct management of technology partnerships, platform alliances, or integration partnerships within a B2B technology environment.

• Proven history of sourcing and initiating new partnerships from the ground up and managing and enhancing existing relationships.

• Demonstrated success in translating partnerships into measurable outcomes, such as customer adoption, product capabilities, qualified pipeline, or revenue growth.

• Technical proficiency sufficient to engage in discussions about APIs, integrations, and customer workflows with product and engineering teams, and articulate their value to commercial audiences.

• Experience in developing partnership business cases, negotiating agreements, and uniting stakeholders around shared commitments.

• Strong execution capabilities across multiple teams: ability to set priorities, clarify ownership, resolve obstacles, and ensure follow-through.

• Capacity to work independently, exercise sound judgment, and make progress even when the path is not entirely clear.

• A background in voice AI, conversational AI, broader AI, telecommunications, contact center technology, or customer experience software is advantageous.

• Familiarity with integration partnerships, joint solution development, co-selling, and co-marketing is a plus.

• Experience in building partnership processes or programs within an early-stage or rapidly growing company is desirable.

• Experience navigating enterprise purchasing processes or engaging with customers in regulated industries is a bonus.

• Must be eligible to work in the United States.

🏝️ Benefits

• Equity: Significant equity in a rapidly growing, well-funded AI company, in addition to the annual cash compensation range.

• Comprehensive benefits package.

• Fully remote work opportunity within the United States.

• Willingness to travel approximately 25% of the time for partner meetings, joint customer engagements, and industry events.