Director of Sales Operations – Northeast

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver direct assistance to the Regional Partner regarding annual strategy, prioritization, and planning.

• Create an annual roadmap for each sub-team and assess it quarterly with the team manager and Regional Partner.

• Ensure exceptional internal and external customer service.

• Supervise Operations Team activities within the region.

• Oversee employee management, including recruitment, onboarding, promotions, and terminations.

• Develop, document, and consistently evaluate and enhance regional business procedures to boost efficiency and profitability.

• Collaborate with corporate resources on regional interactions and enhancements to operational processes.

• Generate reports and metrics to assess the success and health of the region, with backing from the corporate business intelligence team.

• Maintain executive relationships with regional Channel Managers for selected regional vendors.

• Formalize and implement standard regional policies as necessary and approved by corporate.

• Perform additional duties as assigned.

• Uphold GuidePoint Security Core Values.

⛳️ Requirements

• Bachelor's Degree is preferred.

• Demonstrated success in managing a team within a regionally focused organization with corporate input.

• Intermediate proficiency in Microsoft Office and Internet Navigation.

• Self-driven with strong multitasking and prioritization skills.

• Exceptional attention to detail and dedication to follow-through.

• Ability to collaborate effectively within a team, maintaining a consistently positive attitude, a strong drive for results, and the capacity to handle ambiguity.

• Sound judgment in evaluating information to make decisions that are advantageous for the company.

• Excellent written and verbal communication abilities.

• Openness to learning and utilizing AI-enabled tools.

• Up to 10% travel may be necessary.

• Sedentary work environment.

• Significant wrist, hand, and/or finger movement is required for at least 8 hours per day.

• Close visual acuity is needed to view computer terminals and/or engage in extensive reading for a minimum of 8 hours each day.

🏝️ Benefits

• Primarily remote workforce (U.S. based only, some travel may be necessary for specific roles; on-site work may be required for Federal positions).

• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint covers 90% of premiums for employees and 70% for family plans) or High Deductible Health Plan with HSA (GuidePoint pays 100% of employee premiums and 75% for family plans).

• HSA contribution of $850 per employee each year or $1,750 per family annually.

• Group Dental Insurance: GuidePoint pays 100% of the premiums for employees and 75% for family plans.

• 12 corporate holidays.

• Flexible Time Off (FTO) program.

• Generous mobile phone and home internet allowance.

• Eligibility for retirement plan after 2 months during open enrollment.

• Pet Benefit Option.

• Opportunities for mentorship and guidance.