Director of Revenue Operations

This is a fully remote position, open to applicants in California.

📋 Description

• Formulate and implement a comprehensive strategy for revenue growth that aligns with NBS’ strategic goals.

• Identify avenues to diversify income streams, broaden market reach, and enhance long-term relationships with clients.

• Collaborate with executive leadership to set annual revenue targets and business development priorities.

• Assess emerging markets, industry trends, competitive dynamics, and client requirements to guide growth strategies.

• Develop, execute, and continuously refine scalable business development systems and processes.

• Create methodologies for opportunity qualification, pursuit planning, client engagement, and pipeline management.

• Supervise the identification, prioritization, and tracking of RFPs, RFQs, and other business opportunities.

• Generate standardized reports on pipeline health, pursuit activities, win rates, and business development effectiveness.

• Create dashboards, reports, and KPIs to measure revenue performance and business development efforts.

• Analyze trends in wins/losses, proposal success rates, client acquisition and retention, referral sources, market penetration, and revenue forecasting.

• Suggest technological solutions and process enhancements that improve efficiency, workflow, and decision-making.

• Present analytical insights and recommendations to executive leadership.

• Manage marketing initiatives aimed at bolstering brand recognition and supporting business development goals.

• Work alongside technical staff on marketing materials, client communications, presentations, and industry-related content.

• Provide leadership, coaching, and development opportunities for the Revenue team.

• Set priorities, performance expectations, and professional development plans for direct reports.

• Assess team structure, roles, and resources to facilitate long-term growth.

• Encourage collaboration among business development, marketing, client experience, proposal management, and contract administration.

• Spearhead organizational change initiatives that enhance operational effectiveness and promote scalable growth.

⛳️ Requirements

• Over 10 years of progressive experience in revenue operations, revenue strategy, sales operations, business development, commercial strategy, or similar revenue leadership roles.

• Proven experience in constructing or enhancing integrated revenue operations.

• Experience in professional services or a similarly complex B2B environment is preferred.

• Demonstrated expertise in developing and implementing strategic revenue growth initiatives.

• Strong business acumen with the capability to interpret financial, operational, and market data.

• Advanced analytical problem-solving abilities with proficiency in creating executive-level reports and dashboards.

• Experience in designing scalable business development systems and operational processes.

• In-depth understanding of marketing strategy, client relationship management, and proposal development.

• Exceptional written, verbal, and presentation communication skills.

• Proven ability to exert influence without direct authority and foster collaborative relationships across various departments.

• Strong project management and organizational skills, capable of handling multiple priorities simultaneously.

• Ability to convert complex data into actionable business insights.

🏝️ Benefits

• Eligibility for an annual bonus.

• Participation in the Company’s Stock Appreciation Rights (SARs) program.

• Option for a Compressed Work Week (9/80) schedule.

• Employee Stock Ownership Program – Fully Employee Owned.

• 401k Plan with a generous employer match.

• Full coverage of Medical and Dental Insurance for employees.

• Paid time off for Vacation, Sick days, Holidays, and Volunteer activities.

• Life insurance coverage for employees amounting to $100,000, fully paid by NBS.

• Short- and long-term disability insurance for employees, also fully paid by NBS.