Director of Product Management, Early Childhood – Public Sector Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product vision and roadmap for Shine’s range of early childhood and public-sector offerings.

• Establish the product vision, value proposition, target audience, core functionalities, and roadmap.

• Transform tools, prototypes, and delivery methods into clear, repeatable, and scalable products.

• Manage the portfolio roadmap and development backlog from the discovery phase to release.

• Implement transparent prioritization and consistent practices for product development.

• Direct product-level architectural decisions involving platforms, data models, integrations, APIs, configurations, and choices between building, buying, or partnering.

• Collaborate with IT, engineering, data, sales, implementation, customer success, finance, and external development teams.

• Define responsible AI-enabled features and requirements for oversight, data usage, transparency, quality, privacy, and monitoring.

• Conduct customer discovery, workflow observations, market research, prototyping, proof-of-concept development, and user testing.

• Establish product positioning, packaging, pricing factors, demonstrations, and sales enablement strategies.

• Assist in qualifying and designing solutions for priority enterprise and public-sector opportunities.

• Specify product requirements, user stories, acceptance criteria, sprint and release planning, quality expectations, launch readiness, and post-launch evaluations.

• Set configuration boundaries and determine if requests should be considered core capabilities, configurable options, professional services, integrations, or out-of-scope items.

• Develop implementation handoffs and feedback mechanisms across Sales, Product, Customer Success, and technical partners.

• Define metrics for product success, unit economics, gross margins, cost to serve, and commercial performance.

• Evaluate, select, and oversee third-party development vendors and technology partners.

• Foster alignment among senior leaders and cross-functional teams by clarifying evidence, rationale, constraints, and trade-offs.

• Establish routines, tools, and decision rights for product management.

• Advocate for the company’s mission, values, diversity, equity, inclusion, belonging, shared purpose, and collaboration.

⛳️ Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.

• Over 7 years of progressive experience in product management, product ownership, or technical product leadership.

• Proven experience managing complex digital products from discovery to launch and continuous improvement.

• Strong expertise in product discovery, roadmap creation, backlog management, requirements and acceptance criteria, agile delivery, release planning, and product analytics.

• Preferred experience in developing AI-enabled, analytics, workflow, or decision-support products.

• Familiarity with responsible AI, public sector regulatory compliance, enterprise data governance, privacy, transparency, and human-centered design is advantageous.

• Ability to make or lead technical decisions at the product level, involving software architecture, data models, APIs and integrations, cloud platforms, security and privacy, and vendor technology.

• Success in translating customer challenges and market opportunities into products that are adopted and funded by customers.

• Preferred experience in supporting complex enterprise or public-sector sales, solution design, pilots, and commercialization.

• Experience in government, govtech, edtech, health and human services, or other regulated and data-intensive environments is a plus.

• Knowledge of early childhood systems, public benefits, education, or human services is a significant advantage.

• Ability to lead through influence in a matrixed and lean environment, navigate ambiguity, make clear recommendations, and transition between strategic decisions and detailed product work.

• Strong written and verbal communication skills.

• Physical examinations and background checks are required.

• Travel may be required locally or long-distance up to 20% of the time.

• Must possess a valid driver’s license and/or reliable transportation.

• Ability to meet the stated physical demands, including sitting, standing, walking, bending, repetitive wrist/hand/finger movements, close visual work, oral communication, and lifting/carrying/pushing/pulling up to 10 pounds.

🏝️ Benefits

• Medical, Dental, and Vision Insurance with various plan options to suit your needs.

• Health Savings Account (HSA) with company contributions of up to $800 annually.

• Flexible Spending Accounts (FSA) for health and dependent care expenses.

• 401(k) Retirement Plan with up to a 4% company match and immediate vesting.

• Company-funded Short-Term and Long-Term Disability and Basic Life Insurance.

• Up to $500 annually in Professional Development Reimbursements.

• Employee Assistance Program (EAP) providing counseling and mental wellness support.

• Wellness Programs, including virtual fitness, nutrition, and mindfulness classes.

• Pet Insurance.

• Legal Assistance.

• ID Theft Protection.

• Employee Discount Perks.

• Remote work environment.

• Equal opportunity workplace committed to diversity and fostering a healthy workplace.