Director of Product

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and cultivate a team of Product Managers along with the Product Experience/UX function.

• Establish clear priorities, provide coaching on craft, and oversee performance and growth.

• Manage and uphold a well-groomed, prioritized product roadmap across the product lines of Greenshades.

• Propel product strategy into the AI era by assessing AI/ML opportunities and integrating them into roadmap prioritization.

• Oversee Product Experience, focusing on usability, design consistency, and overall product excellence.

• Facilitate day-to-day product delivery with Engineering, ensuring timely feature releases that are within scope and aligned with roadmap priorities.

• Collaborate with Customer Experience to enhance customer and market signal intake, triage, and prioritization.

• Act as a critical product escalation point for major customer and internal issues.

• Team up with Support, TPE, and Engineering to appropriately resolve or route issues.

• Work alongside Product Marketing on roadmap priorities, positioning, and launch timing.

• Develop an understanding of payroll, HR, and tax business processes through customer research, competitive analysis, and industry involvement.

• Collaborate with the CMO on the Product team's budget, resource allocation, and prioritization tradeoffs.

• Provide reports on roadmap progress and team capacity.

• Carry out additional duties as assigned.

⛳️ Requirements

• 5–7 years of product management experience in B2B SaaS or enterprise software.

• Over 5 years of experience leading a team of Product Managers or equivalent individual contributors.

• Proven experience managing a complex domain (such as payroll, HR, tax, compliance, or similar), or a demonstrated ability to swiftly master a new business domain, with a specific example you can share.

• Experience in launching AI or ML-enabled features in a B2B product, or spearheading a roadmap shift towards AI.

• Background in hiring, coaching, and nurturing product talent, including managing performance and supporting career advancement.

• Proficient in balancing roadmap strategy with hands-on delivery, ensuring features remain on schedule and within scope while collaborating with Engineering.

• Experience working closely with Engineering, Customer Success/CX, and Marketing to align product decisions with business goals.

• Excellent written and verbal communication skills, capable of articulating product strategy and tradeoffs to both technical and non-technical audiences.

• Experience in presenting product strategy, roadmap updates, and resource tradeoffs to executive leadership, with the ability to tailor depth and framing for an ELT audience.

• Candidates must reside in the United States.

🏝️ Benefits

• Remote position.

• Up to 15% travel.