Director of Information Security – Center of Excellence

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the delivery of security services for CampusWorks + Dynamic Campus, a managed services provider catering to various higher education client institutions.

• Directly supervise CISOs and Security Analysts, focusing on goal setting, coaching, performance management, professional growth, and workload distribution.

• Manage security service delivery across numerous client institutions, balancing competing priorities, contractual obligations, risks, and available resources.

• Maintain a consistent operating rhythm to assess client priorities, security issues, open actions, resource requirements, and escalations.

• Collaborate with institutional leaders and local technology teams to establish security priorities and actionable improvement strategies.

• Oversee CISO services, including the development of security programs, policies, procedures, risk assessments, and executive guidance.

• Supervise vulnerability management efforts and monitor findings through remediation and validation processes.

• Coordinate security incident response across institutions, internal teams, and external partners.

• Manage security assessments and penetration testing engagements.

• Facilitate the implementation of security tools and ensure operational follow-up.

• Create standardized practices for handling security tickets, prioritizing, escalating, resolving, and closing issues.

• Assist in the discovery and onboarding of new clients.

• Convert contracted security obligations into actionable delivery plans, addressing scope, capacity, or funding discrepancies.

• Establish service and risk reporting to track remediation progress, unresolved exposures, incident follow-up, and client commitments.

• Communicate security priorities, service performance, and outcomes to institutional stakeholders.

• Develop reusable standards, playbooks, and operational practices.

• Maintain comprehensive client documentation, action histories, and operating procedures, ensuring cross-training and continuity coverage.

• Assess opportunities for enhancing security tools, workflows, and automation.

• Provide recommendations for staffing, capacity, and investment strategies.

• Support sales and business development activities, including discovery, presentations, proposals, RFPs, scope definition, and delivery effort estimation.

• Lead the strategic direction and evolution of the information security service line, analyzing market trends, client needs, competitive offerings, and emerging managed security practices.

• Formulate strategies for service differentiation, measurable client value, and sustainable growth.

• Travel approximately 25% to support client engagements, team collaboration, and business necessities.

⛳️ Requirements

• Proven experience leading information security operations or security service delivery in a managed services provider, consulting firm, or similar environment supporting multiple clients.

• Experience directly managing security professionals, focusing on performance management, staff development, prioritization, and capacity planning.

• Capability to manage a portfolio of client institutions with varying environments, risk profiles, service expectations, and contractual obligations.

• Understanding of security program management, vulnerability management, incident response, security monitoring, identity and access controls, and assessment methodologies.

• Experience in translating technical findings into actionable risk, remediation, and investment recommendations.

• Effective communication skills with institutional executives, client stakeholders, technical teams, and external service providers.

• Strong operational discipline in documentation, action tracking, escalation, and verification of completed work.

• Ability to coordinate service delivery across distributed teams and various technical service lines.

• Experience in assessing managed security market opportunities and converting them into competitive service offerings, client value, and sustainable growth strategies.

• Relevant education, professional training, or an equivalent combination of experience.

• Capability to work effectively in a remote setting and travel approximately 25% of the time.

• Experience in supporting higher education institutions across a managed services client portfolio.

• Proven experience leading CISOs, virtual CISOs, and security analysts.

• Familiarity with recognized security frameworks and requirements specific to higher education.

• Relevant certifications, such as CISSP, CISM, or similar credentials.

• Experience in integrating teams and standardizing service delivery across a combined organization.

• Experience with measuring security service effectiveness, forecasting resources, and promoting continuous improvement.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package for full-time employees.

• Opportunities for professional development.

• Flexibility to work onsite and remotely with clients across the U.S. and Canada.

• Options for virtual and onsite work environments.

• Ability to work from home offices and at client locations.

• Availability of full-time and part-time 1099 consulting career opportunities.

• Support for charitable fundraising initiatives by the company.

• Commitment to equal employment opportunities.