Director of ERISA Compliance

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and manage the compliance program to guarantee adherence to ERISA, DOL, and IRS regulations within 401(k) plan operations.

• Innovate compliance workflows and establish cross-functional feedback mechanisms with Customer Onboarding, Customer Success, and Product teams.

• Conduct root-cause analysis on errors and delinquencies.

• Develop and implement technology-driven compliance frameworks that can scale alongside the client base.

• Propel technology-enabled initiatives in collaboration with Product to enhance platform-wide plan compliance health.

• Design and supervise automated compliance monitoring systems.

• Create and manage dashboards that track team SLAs, operational metrics, and statutory regulatory deadlines.

• Collaborate with Product, Operations, and Technology on feature launches, system documentation, and marketing materials to ensure regulatory alignment.

• Direct Customer Advocacy and incident management for significant escalations in collaboration with Legal.

• Oversee fiduciary governance and the documentation of fiduciary decisions.

• Spearhead compliance technology initiatives, including plan document automation, testing workflows, and regulatory reporting systems.

• Cultivate relationships with external auditors, regulatory bodies, and compliance consultants.

• Foster process improvement through automation and optimization.

• Advise executive leadership on compliance risks and operational challenges; own strategic remediation solutions and serve as the primary contact for regulatory inquiries and examinations.

• Develop and maintain compliance policies, procedures, and training programs.

• Lead crisis management protocols for compliance-related challenges.

• Coach and mentor frontline compliance managers.

⛳️ Requirements

• Over 10 years of experience in ERISA compliance.

• Minimum of 5 years in leadership positions within retirement plan administration.

• Current ERISA-related professional certification (QKA, QPA, RPF, or equivalent).

• Demonstrated success in leveraging technology to enhance compliance efficiency and scalability.

• Experience in 401(k) plan administration, including nondiscrimination testing, plan document maintenance, and fiduciary oversight.

• Capability to develop compliance frameworks and processes that yield measurable outcomes.

• Background in implementing compliance technology solutions and automated testing systems.

• Outstanding communication skills with the ability to simplify complex regulatory requirements for various stakeholders.

• Data-driven mindset in compliance management and risk assessment.

• Advanced ERISA certifications (CEBS, CPC) are preferred.

• Juris Doctor with a focus on ERISA, employee benefits, or administrative law is preferred.

• Experience in a high-growth fintech, modern TPA, or SaaS retirement platform is preferred.

• Experience scaling compliance functions from startup to enterprise level is preferred.

• Background in regulatory technology or compliance software implementation is preferred.

• Experience managing both remote and in-office compliance teams is preferred.

• Knowledge of AI and machine learning applications in compliance is preferred.

• Familiarity with workflow automation tools such as Jira and Gemini, and dashboarding software like Salesforce and Hex is preferred.

• Familiarity with IRS EPCRS and DOL VFCP/DFVCP is preferred.

🏝️ Benefits

• Base salary is just one part of the comprehensive total rewards package; bonuses, commissions, and equity may also be included.

• 401(k) plan with a dollar-for-dollar employer match up to 4% of compensation, with immediate vesting and no plan fees.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Competitive vacation and time-off policy.

• Parental leave benefits.

• Addition Wealth: unlimited access to digital tools, financial professionals, and a knowledge center focused on equity and financial wellness.

• Enhanced mental health support through Lyra for employees and their dependents.

• Carrot fertility healthcare and family-forming benefits.

• Candidly student loan resources available.

• Monthly work-from-home stipend provided.

• Quarterly lifestyle stipend offered.

• Team-building activities, virtual social events, and team offsites organized regularly.