Director of Development Operations

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Lead the strategic direction for the Development Operations Department.

• Manage grant processes, encompassing grant writing, proposal creation, and reporting for Accelerate and incubated projects.

• Supervise development operations, including donation processing, Salesforce data management, donor and donation reporting, acknowledgment letters, and requests for stakeholder information.

• Direct external communications with funders, including email campaigns, LinkedIn engagement, funder events, webinars, annual reports, and materials for donors.

• Assist in fundraising efforts and the management of funder relationships led by senior leadership and the Head of Partnerships.

• Ensure that donors and prospects receive meaningful stewardship experiences.

• Respond to inquiries from funders, resolve issues, and provide information to current and potential funders.

• Offer leadership, coaching, and performance management to the Development Operations team.

• Collaborate with program and finance teams to guarantee grant compliance with budgetary requirements and project goals.

• Report to leadership regarding grant performance, compliance challenges, and opportunities for improvement.

• Conduct quarterly audits to ensure grant compliance and monitor expenditures.

• Review terms of grant agreements and identify potential risks or discrepancies.

• Oversee the validation of grant-related data entries.

• Contribute to shaping Accelerate Change’s strategy, programs, activities, and culture as a member of the Leadership Team.

• Support partner networks, elevate partner successes, facilitate connections and learning, and share expertise.

• Implement equitable work practices and further the organization’s anti-racist objectives.

• Adapt responsibilities as the organization evolves and support the needs of the department and Central Team.

• Seek development opportunities involving current and emerging platforms and lean startup methodologies.

⛳️ Requirements

• A minimum of 5 years of experience in a director-level position managing a development team or development operations department within a medium-sized or larger nonprofit organization.

• Proven experience with Salesforce, emphasizing the Nonprofit Success Pack (NPSP).

• Strong knowledge of nonprofit financial compliance and IRS regulations related to development operations.

• Exceptional writing abilities.

• Keen attention to detail and the capability to follow instructions accurately.

• Aptitude for meeting outcomes and deadlines with precision, efficiency, and high quality.

• Proficient people management skills, including training and supporting managers and development operations contractors.

• Solution-oriented problem-solving capabilities.

• Ability to collaborate across departments and with various stakeholders.

• Openness to innovative thinking for streamlining departmental processes.

• Demonstrated commitment to social change, civic engagement, and working with BIPOC and low-income communities.

🏝️ Benefits

• Flexible schedules and work-life balance.

• Comprehensive health care with individual premiums fully covered and cost-sharing for dependents.

• Vision and dental plans available at individual cost.

• 15 paid vacation days.

• 6 paid holidays.

• 3 paid floating holidays.

• 7.5 paid sick days each year.

• Professional development funds, renewed annually.

• Reimbursement for cell phone and internet expenses.

• Option for co-working space reimbursement.

• Need-based educational loan assistance after 3 months.

• 401(k) contributions and matching program available from the start of employment.

• Annual office closure during the last week of December.

• Occasional travel required approximately every 2–3 months.