Director of Cloud Platform – Operations

This is a fully remote position, open to applicants in Utah.

📋 Description

• Oversee and guide Cloud Operations and DevOps teams, offering leadership, coaching, mentorship, and opportunities for professional growth.

• Evaluate current cloud architecture, DevOps, and operational methods, and formulate a strategy for continuous enhancement.

• Define standards and best practices regarding Microsoft Azure, cloud infrastructure, networking, identity, access management, and platform services.

• Enhance the cloud security framework, focusing on identity and access, secrets management, vulnerability management, infrastructure hardening, and secure development and deployment.

• Propel advancements in CI/CD, Infrastructure as Code, deployment automation, environment administration, and developer self-service.

• Develop practices for observability, monitoring, reliability, incident management, disaster recovery, and operational preparedness.

• Collaborate with Engineering teams to enhance developer experience and minimize disruptions between software development and safe production deployment.

• Advance DevOps methodologies towards scalable platform engineering and self-service frameworks.

• Set standards and metrics for availability, reliability, performance, security, cloud consumption, and operational efficiency.

• Oversee and optimize cloud infrastructure expenditures while adhering to performance, scalability, reliability, and security criteria.

• Advocate for AI and automation to lessen repetitive operational tasks, enhance troubleshooting and incident response, identify risks sooner, and boost productivity.

• Collaborate with Engineering leadership to ensure that platform capabilities and operational practices align with product and customer needs.

• Foster a culture of continuous improvement and operational accountability, including learning from incidents and addressing root causes.

⛳️ Requirements

• Proven senior technical leadership experience encompassing people management, cloud architecture, DevOps, security, reliability, and automation.

• Demonstrated experience in leading and developing Cloud Operations and DevOps teams.

• Background in evaluating and enhancing cloud architecture, DevOps, and operational protocols.

• Strong proficiency with Microsoft Azure.

• Experience in establishing standards for cloud infrastructure, networking, identity, access management, and platform services.

• Knowledge of cloud security, including identity and access, secrets management, vulnerability management, infrastructure hardening, and secure development and deployment practices.

• Familiarity with CI/CD, Infrastructure as Code, deployment automation, environment management, and developer self-service.

• Experience in observability, monitoring, reliability, incident management, disaster recovery, and operational readiness.

• Experience with multi-tenant enterprise SaaS platforms.

• Proficient with Azure DevOps and GitHub.

• Knowledge of implementing Infrastructure as Code using Terraform or Bicep.

• Familiarity with Microsoft Entra ID and Azure RBAC.

• Experience with Microsoft Defender for Cloud.

• Proficient in Azure Monitor, Application Insights, Log Analytics, and KQL.

• Experience in establishing or advancing SRE and Platform Engineering practices.

• Knowledge of FinOps and cloud cost optimization.

• Familiarity with SOC 2, ISO 27001, OWASP, and NIST standards.

• Experience managing cloud platforms across various products, regions, or environments.

• Experience supporting distributed engineering teams.

• Proficiency in utilizing AI and automation within DevOps, SRE, security, or cloud operations.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Life Insurance.

• Voluntary Disability Insurance.

• Company Stock Plan.

• Company Bonus Plan.

• Health Savings Account (HSA) and Flexible Spending Account (FSA).

• 401(k) with Company Match.

• Teladoc Virtual Healthcare.

• Health Advocate Program.

• Paid Holidays and Generous PTO—we encourage you to utilize it!

• Flexible work environment characterized by accountability and trust.

• Opportunities for ongoing technical training and career progression.

• Continuous learning, professional development, and internal growth opportunities.