Director of AI Enablement

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead the transition, management, and ongoing enhancement of AI systems developed by external consultants after knowledge transfer.

• Ensure compliance of AI systems and processes with organizational policies, HIPAA regulations, contractual obligations, cybersecurity measures, and other relevant regulations.

• Establish and uphold AI governance practices that encompass development, data management, access controls, auditability, and risk management.

• Assess emerging technologies and industry trends to identify opportunities for innovation and operational enhancements.

• Collaborate with executive leadership and operational stakeholders to identify, evaluate, and prioritize AI initiatives.

• Analyze proposed projects for business value, feasibility, resource needs, and anticipated ROI.

• Maintain and communicate a prioritized portfolio of AI initiatives that align with organizational goals.

• Recommend project selection, scheduling, and resource distribution.

• Work with operational teams to pinpoint workflow challenges and opportunities for automation or augmentation.

• Lead the design and deployment of AI-driven solutions aimed at improving efficiency, scalability, and business outcomes.

• Oversee development processes, project planning, quality assurance, deployment, and system enhancements.

• Integrate AI solutions with current technology platforms and operational processes.

• Evaluate, pilot, and implement generative AI, intelligent assistants, workflow agents, predictive analytics, document intelligence, and other emerging technologies.

• Provide leadership, guidance, and performance oversight for team members and external partners.

• Encourage the adoption of AI-enabled tools through stakeholder engagement, communication, and training.

• Establish success metrics and KPIs for AI initiatives.

• Measure the reduction in administrative time, process efficiency, adoption rates, cost savings or avoidance, capacity created, error reduction, self-service, and other outcomes.

• Develop dashboards and regular executive reports to illustrate the impact of NMA’s AI portfolio.

• Identify optimization opportunities and recommend adjustments or discontinuations of initiatives that do not demonstrate expected value.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Data Science, Business, Engineering, Information Systems, or a related discipline.

• Seven or more years of experience in technology delivery, solution architecture, automation, systems implementation, software development, digital transformation, or related fields.

• At least two years of experience leading or supporting production AI, machine learning, AI agents, automated workflows, or Large Language Model (LLM) initiatives.

• Proven success in delivering business outcomes and production software using AI-assisted development tools may be considered in lieu of years of experience.

• Strong business acumen, emotional intelligence, and leadership skills.

• Ability to guide organizations through AI-driven transformations, develop and defend business cases and ROI models, translate operational challenges into scalable technical solutions, and collaborate with stakeholders at all levels.

• Proven capability to take ownership of existing systems and processes, evaluate and govern AI-generated and delegated work, and deliver outcomes through cross-functional teams, contractors, vendors, offshore resources, and AI-enabled workflows while ensuring quality, accuracy, compliance, and results.

• Experience in the healthcare industry and familiarity with HIPAA compliance is preferred.

• Strong leadership, strategic planning, and organizational capabilities.

• Ability to assess business needs and translate them into scalable technology solutions.

• Knowledge of AI technologies, automation platforms, and emerging industry trends.

• Strong analytical, problem-solving, and decision-making skills.

• Effective written and verbal communication skills for both technical and non-technical audiences.

• Ability to manage multiple priorities and drive projects to successful completion.

• Experience in developing business cases, measuring outcomes, and demonstrating return on investment.

• Capability to build collaborative relationships across all organizational levels.

• Ability to manage stress and maintain productivity under tight deadlines and shifting priorities.

• Ability to remain in a stationary position for extended durations.

• Must be able to lift and/or move up to 50 pounds occasionally.

🏝️ Benefits

• Fully remote work arrangement.

• Remote office environment.

• Exempt position.