Director, Non-Commercial National Accounts

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Establish and convey the vision and strategy for managing customer accounts.

• Lead collaborative business planning and conduct executive-level reviews with key partners.

• Supervise the development of proposals and business cases for both new and extended partnerships.

• Utilize analytics and market insights to guide business decisions.

• Build and sustain relationships with C-suite executives at partner organizations.

• Represent Nestlé Professional Solutions at industry events and during critical negotiations.

• Identify and leverage new business opportunities.

• Manage the growth of existing partnerships and promote innovation in partnership models.

• Recruit, mentor, and lead a high-performing team of account managers.

• Encourage collaboration, accountability, continuous improvement, creative thinking, agile teamwork, and the delivery of partner/customer value.

• Collaborate with senior leaders across marketing, category, digital, finance, and field sales to stimulate growth.

• Design and execute initiatives that enhance value for the enterprise and key business partners.

• Oversee the negotiation and execution of complex, high-value contracts and national programs.

• Ensure compliance, risk management, and alignment with corporate objectives.

• Establish and track key performance indicators for account management.

• Ensure the achievement of revenue, profitability, and customer satisfaction goals.

⛳️ Requirements

• A Bachelor’s degree is required.

• A minimum of 10 years of progressive experience in B2B sales, account management, or general management.

• Experience working with Fortune 500 companies, premium/luxury brands, or food & beverage sectors.

• At least 2 years of experience leading national account management teams and overseeing multi-million-dollar partnerships.

• Proven track record in managing executive-level relationships and navigating complex contract negotiations.

• Strong financial acumen with experience in P&L management.

• In-depth knowledge of marketing, operations, finance, and competitive strategy.

• Demonstrated ability to lead in uncertain situations and drive organizational change.

• Proficiency in RFP processes, proposal creation, and enterprise sales cycles.

• Outstanding communication skills with a capacity to influence at all levels.

• Willingness to travel domestically within the US approximately 30% of the time.

• This role is not eligible for Visa Sponsorship.

🏝️ Benefits

• Performance-based incentives.

• 401k plan with company matching.

• Comprehensive healthcare coverage.

• Competitive total rewards package.

• An inclusive workplace environment.

• Recruitment accommodations available for applicants with disabilities.