Director, Major Accounts – East

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Develop and implement strategic account plans for designated customers

• Establish and nurture relationships within customer organizations as the main business liaison

• Comprehend customer requirements and offer customized solutions

• Propel order volume and revenue growth through retention, renewals, cross-selling, and upselling initiatives

• Conduct quarterly business reviews

• Collaborate with Aclara sales leadership and internal teams in marketing, customer support, product development, and operations

• Oversee contract negotiations, renewals, pricing discussions, and associated commercial activities

• Address customer issues and grievances

• Generate account performance reports, sales forecasts, progress updates, and market analysis

• Track industry trends, market conditions, and competitor movements

• Relay customer feedback to product development teams

• Ensure customer satisfaction and long-term retention of accounts

⛳️ Requirements

• Bachelor’s degree in Business, Engineering, Communications, or a related discipline is preferred

• Over 10 years of experience in electric, gas, and/or water markets is preferred

• Significant experience in industry sales or account management

• Strong grasp of procurement channels, value drivers, and related processes

• Demonstrated success in developing and executing integrated sales, marketing, and market development strategies

• Proficiency in sales planning, project tracking, strategy formulation, and tactical execution

• Excellent written, verbal, interpersonal, and relationship-building capabilities

• Strong problem-solving, analytical, organizational, and time-management abilities

• Strategic, practical, self-driven, team-oriented, and focused on results

• Proficient in Microsoft Office, Salesforce, and Power BI

• Willingness to travel up to 50%

🏝️ Benefits

• Competitive salary and comprehensive benefits package

• Inclusive and supportive work culture

• Opportunities for career growth and professional development