Director, Logistics Operations Management

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the primary point of accountability for the safe, compliant, and cost-efficient execution of end-to-end logistics across a designated region in the US.

• Oversee company-operated Direct Store Delivery branches, hub RDC, cross-dock operations, private fleet, and third-party logistics partners.

• Manage the regional operating budget along with cost-per-case performance, safety and DOT compliance, customer service, and labor relations.

• Convert US Logistics strategy into consistent, standardized practices across all locations.

• Foster a safety culture aimed at reducing injuries and accidents, ensuring compliance with OSHA and DOT/FMCSA regulations, while providing driver coaching and corrective measures.

• Guarantee compliance with food safety, quality standards, and food defense, ensuring audit readiness.

• Supervise daily operations related to warehouse receiving, picking, loading, transportation, and delivery.

• Implement standard work practices, the Daily Management System, national programs, and tools to address operational capacity requirements.

• Manage labor, fleet, facility, and 3PL budgets, achieving cost-per-case objectives through improved productivity, route optimization, and fleet cost management.

• Ensure on-time and in-full service at the store level, collaborating with Sales, Customer Service, and Planning on key accounts, launches, and promotions.

• Oversee private fleet and material handling assets, ensuring facility condition, maintenance compliance, lifecycle costs, and CAPEX proposals are met.

• Lead both union and non-union labor relations, administer collective bargaining agreements, resolve grievances, and conduct contract negotiations.

• Strategically plan regional workforce requirements while supporting recruitment, retention, and turnover reduction initiatives.

• Select, manage, and cultivate regional relationships with 3PL and service providers; oversee contracts, scorecards, business reviews, and corrective actions.

• Spearhead Lean and continuous improvement initiatives to lower costs, enhance service, and reduce carbon footprint.

• Implement regional projects, including branch consolidation or relocation, new facilities, automation, and technology deployments.

• Develop business continuity plans and manage operational risks across regional locations.

• Own regional KPIs and conduct monthly performance reviews; utilize analytics and root-cause analysis to enhance outcomes.

• Build and lead geographically dispersed teams, cultivate leaders, manage succession planning, and disseminate best practices nationally.

⛳️ Requirements

• Bachelor’s degree in supply chain management, operations, engineering, business, or a related field, or equivalent experience.

• Over 10 years of progressive logistics operations experience in a CPG/FMCG, food, or beverage environment.

• At least 7 years of experience leading multi-site operations with large hourly workforces across multiple states.

• Strong preference for experience in Direct Store Delivery (DSD) or route-based delivery.

• Experience in private fleet operations with a proven understanding of DOT/FMCSA compliance, including HOS/ELD, driver qualification, CSA, and drug and alcohol programs.

• Proven experience leading both company-operated and 3PL operations, including the negotiation and governance of 3PL contracts.

• Experience in a union environment, including CBA administration, grievance resolution, and support of labor negotiations.

• Demonstrated financial acumen with proven budget accountability, including an understanding of cost structures for both in-house and outsourced operations, as well as developing CAPEX proposals.

• Track record of successfully delivering large-scale projects, including new distribution facilities, network consolidations, automation, or technology deployments.

• Familiarity with SAP S/4HANA, eWM, WMS/LMS, transportation and route planning systems, video telematics, yard management, and control tower tools.

• Strong analytical capabilities, including advanced Excel skills and proficiency with BI tools like Power BI, and experience in developing and utilizing KPI frameworks.

• Proven ability to build effective teams, develop leaders, and manage remote teams, demonstrating strong influencing, negotiating, and senior stakeholder management skills.

• Valid driver’s license and willingness to travel up to 50% within the region and to national meetings.

• Preferred qualifications include an MBA, APICS/ASCM certification, or Lean Six Sigma certification.

🏝️ Benefits

• Highly competitive bonus program with potential for exceeding targets based on individual performance and company results.

• Eligibility to participate in a long-term incentive program.

• Comprehensive health insurance coverage.

• Wellness and family support programs available.

• Life and disability insurance provided.

• Retirement savings plans offered.

• Paid leave programs available.

• Educational assistance programs.

• Paid holidays and vacation time.

• Support for within-country relocation.

• Minimal support for candidates voluntarily relocating internationally through the Volunteer International Transfer Policy.