Director, Enterprise Platform & Integration

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Lead the platform solution architecture and integration for AIA’s digital products, specifically with Salesforce and Association Management System platforms.

• Design and oversee the integration architecture for AMS, Salesforce, AIA digital products, as well as enterprise and third-party applications.

• Create scalable, secure, reliable, and maintainable integration solutions utilizing APIs, events, middleware, and data exchange patterns.

• Analyze business and technical requirements and convert them into solution architecture and implementation strategies.

• Assess impacts, architectural risks, technical dependencies, integration limitations, and opportunities for modernization.

• Establish and advocate for architecture and integration best practices.

• Collaborate with engineering and delivery teams to execute approved architecture and design principles.

• Partner with vendors and third-party technology providers to assess capabilities and solution alternatives.

• Aid in supporting technology roadmaps, modernization efforts, platform upgrades, releases, and significant enhancements.

• Act as the primary architecture resource for integrating digital products with Salesforce, AMS, and other enterprise platforms.

• Ensure a dependable exchange of member, customer, product, payment, and enterprise data.

• Review solution designs and technical user stories to assess integration requirements and dependencies.

• Work collaboratively with engineering, QA, DevOps/SRE, security, data, and vendor teams to guarantee production readiness.

• Assist in diagnosing and resolving complex cross-platform integration challenges.

• Establish practices for monitoring, logging, error handling, resiliency, and operational support.

• Facilitate sessions for solution discovery and architecture.

• Develop solution designs, architecture diagrams, integration flows, and technical documentation.

• Evaluate alternatives and convey technical trade-offs to both technical and non-technical stakeholders.

• Provide technical guidance throughout the phases of requirements discovery, design, development, testing, deployment, and post-launch support.

• Identify opportunities to streamline the technology ecosystem and enhance platform maintainability.

• Set standards and reusable patterns for APIs, integrations, data exchange, and enterprise application connectivity.

• Collaborate with stakeholders, vendors, consultants, and internal Technology teams.

• Offer architectural guidance and recommendations to leadership.

⛳️ Requirements

• Proven, advanced experience in solution architecture, enterprise integration, and application architecture.

• Extensive experience in designing and implementing integrations among enterprise platforms, digital products, and third-party applications.

• Demonstrated advanced experience with Salesforce and Association Management Systems (AMS).

• Strong background in architecting solutions that involve Salesforce, AMS platforms, APIs, data integration, and enterprise application ecosystems.

• Proven experience with software architecture, solution design, integration patterns, and operational considerations.

• Exceptional solutioning and architectural thinking skills with the capability to analyze complex issues and create scalable, practical solutions.

• Familiarity with Salesforce architecture and platform capabilities.

• Experience with AMS (Association Management Systems) is highly desirable.

• Salesforce Architect certification is preferred.

• Experience with AMS platform configuration, architecture, and integration is preferred.

• Strong verbal and written communication skills.

• Excellent collaboration, problem-solving, and stakeholder management abilities.

• Bachelor’s degree in Electrical Engineering, Computer Science, or Data Analytics.

• A Master’s degree is preferred.

• At least 8 years of experience in technical architecture and enterprise integration with Salesforce and AMS platforms.

• No supervisory responsibilities.

🏝️ Benefits

• Medical, vision, and dental coverage.

• 401(k) plan.

• Flexible work arrangements.

• Paid time off.

• Flexible spending accounts.

• Income protection including Life Insurance Coverage up to 2x salary and disability plans at no cost.

• Tuition and membership reimbursements.

• Employee Assistance Program (EAP) available for employees and their family members.

• Smart Benefits transportation program, providing up to $55 monthly in public transportation as well as pretax METRO parking.

• Computer purchase program.

• Discounts for fitness clubs.

• Prepaid legal services program.

• Identity theft protection.