Director, Engineering – Growth & Offering Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Build, lead, and cultivate a high-performing product engineering team focused on software development, Salesforce, integrations, automation, quality engineering, and cloud technologies.

• Collaborate with Product Management to define the vision, roadmap, and measurable outcomes for Growth and Offering Enablement.

• Take ownership of engineering delivery from discovery and technical planning through to implementation, release, measurement, and production support.

• Set the technical direction and make architectural and technology decisions across Salesforce, custom software, integrations, automation, and third-party solutions.

• Implement modern engineering practices such as source control, peer review, automated testing, CI/CD, observability, security, incident management, and incremental delivery.

• Enhance Salesforce engineering, covering development, configuration, automation, integrations, data management, testing, release management, and governance.

• Ensure that Salesforce configuration and metadata are version-controlled, testable, and can be reviewed as engineering assets.

• Communicate priorities, progress, risks, dependencies, and technical trade-offs to engineering, business, and executive stakeholders.

• Define and promote agentic engineering practices throughout the software development lifecycle.

• Design agentic workflows for bounded, multi-step engineering tasks utilizing approved tools, context, automated validation, and human oversight.

• Leverage agents in requirements analysis, implementation planning, impact analysis, code and configuration generation, testing, code review, documentation, defect investigation, and release validation.

• Identify opportunities to re-engineer workflows around AI.

• Establish controls for data protection, security, permissions, traceability, testing, evaluation, and human approval.

• Assess the effects of AI adoption on delivery speed, quality, cost, developer experience, and operational performance.

• Showcase agentic development through practical examples, prototypes, or production workflows.

⛳️ Requirements

• Extensive experience leading product engineering teams responsible for critical business products, workflows, or customer and employee experiences.

• Strong software engineering foundation and technical expertise in architecture, design, implementation reviews, debugging, and incident response.

• Experience in building or significantly transforming engineering teams, including hiring, coaching, performance management, and developing technical leaders.

• Proven track record of partnering with Product Management and business leaders to translate strategy into roadmaps, technical plans, and measurable outcomes.

• Experience in delivering capabilities across custom software, configurable products, APIs, integrations, automation, data, and cloud technologies.

• Substantial experience with Salesforce architecture, development, configuration, automation, integrations, security, data, and release management.

• History of improving delivery predictability, engineering quality, reliability, and long-term technical health.

• Demonstrated experience utilizing AI throughout the software development lifecycle, including agentic workflows with appropriate security, evaluation, and human oversight.

• Strong technical and product judgment.

• Excellent communication skills.

• Preferred: experience in healthcare, benefits, insurance, financial services, or another regulated industry.

• Preferred: familiarity with Salesforce Sales Cloud, Service Cloud, Health Cloud, or related technologies.

• Currently authorized to work in the United States.

• Must not require employer visa sponsorship now or in the future.

🏝️ Benefits

• Coverage for alternative medicine.

• Flexible paid time off (PTO).

• Up to 16 weeks of paid parental leave.

• Paid holidays.

• 401k program.

• Transportation benefits.

• Education reimbursement.

• 2 days of paid paw-ternity leave.

• Standard health and wellness benefits.