Director, Corporate Communications

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee and develop the daily corporate communications operations for Collectors Holdings and its associated brands.

• Create communication processes, playbooks, and organizational structures.

• Act as the primary responder when issues arise and propose strategies and solutions.

• Develop and maintain issue playbooks, holding statements, escalation procedures, and social listening indicators.

• Leverage both first- and third-party data, along with industry context, to contextualize issues and devise responses.

• Monitor and rectify how Collectors is portrayed by media outlets and platforms.

• Prepare executives for media interviews, conferences, community events, and significant announcements.

• Craft executive platform strategies that encompass speaking engagements, bylines, awards, and earned media presence.

• Establish and uphold engagement guidelines for leaders active on social media and within the hobby community.

• Collaborate with teams on significant enterprise events and materials aimed at investors.

• Create and sustain narratives for investors, customers, and the public.

• Prepare and manage disclosures for leaders, board members, and investors.

• Conduct proactive and reactive corporate media relations across business, financial, and trade media.

• Promote corporate strategies and narratives through earned storytelling.

• Manage communications regarding corporate milestones, acquisitions, partnerships, and leadership announcements.

• Coordinate with portfolio brand teams to synchronize corporate and brand narratives.

• Write and edit corporate press releases, statements, Q&As, briefing documents, and core messages.

• Collaborate with Social & Community leaders on corporate positioning and issue escalation.

• Work with Internal Communications and People teams on employee communications.

• Provide talking points to assist employees in accurately discussing business units.

• Manage PR agency and vendor relationships, including scope, budget, and deliverables.

• Execute media monitoring, reporting, and measurement to guide strategy.

⛳️ Requirements

• Minimum of 10 years of experience in corporate communications, issues management, or public affairs, with some of that experience being in-house.

• Proven ability to manage issues and crises in real-time, particularly those that initially unfold on social media.

• Experience in preparing senior executives for media engagements and critical situations.

• Experience collaborating with Finance and Legal teams on financial communications.

• Exposure to public company or late-stage environments is highly preferred.

• Experience in corporate media relations.

• Familiarity with marketplaces, fintech, consumer platforms, sports and entertainment, or enthusiast communities.

• Knowledge of the collectibles hobby is advantageous.

• Exceptional writing and editing abilities.

• Composed judgment under pressure.

• Experience in managing and developing personnel.

• Bachelor's degree is mandatory.

• Must have the legal right to work in the United States.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Fertility assistance.

• Commuter assistance.

• Educational assistance benefits.

• Competitive 401(k) matching plan.

• Flexible time-off.

• Ten company-paid holidays.

• Discounts on select grading services for approved submissions.

• Flexible schedules with varying shifts.

• Celebrations, holiday events, and team-building activities.