Director, Consulting Operations – Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Strategic Transformation Line of Business (LOB) and leadership to promote strategic, operational, financial, and growth objectives.

• Assist in annual planning, setting priorities, conducting business reviews, and executing key practice and LOB initiatives.

• Track practice performance through various metrics such as performance, pipeline, and personnel, and drive necessary follow-up actions.

• Oversee operational rhythms, including meeting arrangements, agenda preparation, material organization, scheduling, decision documentation, and follow-up actions.

• Convert priorities and decisions into actionable workplans with designated owners, milestones, and subsequent steps.

• Facilitate coordination among practices and functional teams to address issues and propel shared goals.

• Enhance practice knowledge by leveraging AI and other tools to boost synthesis, accessibility, and operational efficiency.

• Ensure compliance with firm processes and standards across legal, financial, project management, personnel, and other critical areas.

• Enhance pipeline health, business development routines, and ensure diligent follow-up on priority opportunities and accounts.

• Assist in account and opportunity prioritization as well as regular business development discussions.

• Collaborate on pursuits and proposals, including discussions, proposal content, pricing strategies, activities, and milestones.

• Stay informed about market trends, competitors, and firm differentiators.

• Create and refine client-facing business development materials.

• Adjust and expand service offerings in response to market demands and client requirements.

• Develop and implement go-to-market strategies while articulating the firm’s value proposition.

• Generate insights, thought leadership, and market-facing content.

• Activate thought leadership and go-to-market initiatives through communications, campaigns, events, and other market engagements.

• Coordinate contributors, timelines, and deliverables from concept through market activation.

⛳️ Requirements

• A minimum of 8 years of experience in management consulting, health system administration, or a similar professional services environment.

• Previous experience in healthcare consulting is highly preferred.

• A Bachelor’s degree is required; an advanced degree is preferred.

• Exceptional critical thinking and analytical capabilities.

• Ability to quickly assimilate, synthesize information, and translate complex issues into actionable strategies.

• Strong project management and organizational abilities.

• Capacity to manage and prioritize multiple projects and workstreams under tight deadlines while maintaining attention to detail.

• Comfortable navigating ambiguity and adapting to changing environments.

• Excellent written and verbal communication skills.

• Ability to distill complex information into clear, concise, executive-level materials.

• Proven capability to influence and align stakeholders across various levels and functions without direct authority.

• A flexible, highly responsive self-starter with a strong client service orientation and a commitment to delivering high-quality work.

• Interest in and comfort with using AI and other technology-enabled tools.

• Advanced proficiency in Microsoft PowerPoint, Excel, and Word.

• Legally authorized to work in the United States.

🏝️ Benefits

• Eligibility for annual discretionary bonuses.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account (HSA) options.

• Flexible Spending Account (FSA) options.

• Disability insurance coverage.

• Life insurance coverage.

• 401(k) matching contributions.

• Paid time off.

• Wellness stipend.

• Additional voluntary benefits available.

• Remote work opportunities allowed.

• Occasional travel required for firm and practice meetings.