Director, Clinical Programs

This is a fully remote position, open to applicants in United States.

📋 Description

• Contribute to the strategy, development, and progression of Progyny’s clinical program portfolio.

• Identify and assess opportunities for new clinical programs and enhancements based on clinical evidence, market insights, client feedback, and program performance.

• Transform clinical and business requirements into program concepts, recommendations, specifications, and actionable development strategies.

• Collaborate with clinical subject matter experts to ensure that program designs are evidence-based and adhere to clinical standards.

• Spearhead initiatives throughout the phases of discovery, program design, development, implementation readiness, launch, evaluation, and optimization.

• Create program frameworks, clinical and business specifications, workflows, and supporting documentation.

• Propel cross-functional execution by managing deliverables, timelines, dependencies, risks, and critical decisions.

• Work alongside operational teams to evaluate feasibility, establish transitions, and support successful launch and ongoing service delivery.

• Enhance the efficiency, consistency, and scalability of clinical program development processes.

• Collaborate with teams in Product Management, Engineering, Clinical, Member Services, Analytics, Client Success, Sales, and other stakeholders.

• Convert clinical and operational needs into product specifications and guide development priorities.

• Foster cross-functional alignment, navigate competing priorities, and resolve execution challenges.

• Relay recommendations, program updates, risks, and decisions to stakeholders and leadership.

• Establish program objectives, performance metrics, and success indicators in partnership with Analytics and stakeholders.

• Assess clinical outcomes, operational performance, member experience, and business impact for ongoing improvement.

• Convert data, clinical evidence, and stakeholder feedback into recommendations for program enhancements.

• Evaluate client and business requests based on clinical value, strategic alignment, member impact, and scalability.

• Assist in positioning clinical programs and formulating recommendations for internal stakeholders, clients, and potential clients.

⛳️ Requirements

• Bachelor’s degree in a clinical, healthcare, life sciences, public health, or related field, or equivalent relevant experience.

• 8+ years of progressive experience in clinical program development, clinical product management, healthcare strategy, population health, or a related field.

• Proven experience in designing, implementing, managing, or optimizing clinical programs or healthcare products.

• Strong understanding of evidence-based clinical program design, healthcare delivery, and member or patient engagement.

• Experience in translating complex clinical and business needs into actionable program specifications, workflows, and development plans.

• Demonstrated ability to lead complex, cross-functional initiatives and influence stakeholders within a matrixed organization.

• Excellent analytical and problem-solving capabilities, with experience in utilizing data and insights to inform program decisions and enhancements.

• Exceptional communication, organizational, prioritization, and stakeholder management skills.

• Capability to navigate ambiguity, balance competing priorities, and drive outcomes in a fast-paced, evolving environment.

• Strategic and collaborative mindset with a strong sense of ownership and accountability.

• Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.

🏝️ Benefits

• Paid family and parental leave.

• Preconception, fertility, and family building benefits, including egg freezing, IVF, and adoption support.

• Family and pet care fund.

• Parents’ Employee Affiliation Group.

• Menopause and midlife care.

• Health, dental, vision, and life insurance options for employees and their families.

• Complimentary in-person, virtual, and text-based mental health and wellness support.

• Paid time off, including vacation, sick leave, personal days, and summer flex time.

• Company equity.

• Bonus program.

• 401(k) plan with company match.

• Access to on-demand legal and financial advice.

• Learning and development programs.

• Company social events, including an annual volunteer day and donation matching.

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting to our NY office.