Director, Channel Programs – Enablement

This is a fully remote position, open to applicants in California.

📋 Description

• Create, develop, and oversee partner programs that enhance Kong's channel operations.

• Produce collateral, documentation, and onboarding resources for partner programs.

• Build the partner portal utilizing Salesforce (SFDC) and a partner relationship management (PRM) system.

• Administer the partner portal for functionalities such as lead registration, opportunity tracking, commissions, and partner interactions.

• Collaborate with Channel Operations/IT to execute channel strategy, data/reporting, system workflows, and operational governance.

• Design the Channel Enablement certification and badge framework.

• Partner with Channel Marketing, Channel Services, Customer Success, and Sales Enablement to create partner enablement tools and training programs.

• Manage partner agreements and contracts alongside the Legal department.

• Internally communicate channel programs, strategies, events, and updates.

• Work cross-functionally with Marketing, Product, Legal, and Finance to expand partner programs.

• Gather partner feedback and implement enhancements to programs and processes.

• Build a team to manage channel programs, enablement, the partner portal, communications, and MDF/incentive management.

⛳️ Requirements

• Previous experience in developing and managing partner programs, channel enablement, channel marketing, and/or channel development in the technology or services sector.

• Outstanding oral and written communication and presentation abilities.

• Strong interpersonal skills.

• Capability to conceptualize and advocate ideas internally.

• Excellent time management and multitasking skills.

• Innovative mindset with the ability to build consensus.

• Thrives as part of a team while also excelling as an individual contributor.

• Embraces Kong's values and operates in alignment with them.

• Prior leadership experience suitable for a director-level position at Kong.

• Willingness to travel as necessary and adhere to the company's travel policies.

🏝️ Benefits

• Equity

• Bonus

• Health insurance

• Dental insurance

• Vision insurance

• Paid holidays

• Paid time off (PTO)

• Professional development opportunities and resources