Director, Business and Process Optimization – Pharmacovigilance

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Deliver strategic leadership for departmental operations and resource management.

• Formulate and execute strategic business plans in collaboration with senior leadership.

• Supervise cross-functional activities, projects, and initiatives.

• Provide strategic insights, analyses, and recommendations aimed at continuous process enhancement.

• Evaluate compliance with cross-functional processes, systems, applications, training, and communications.

• Lead extensive, intricate, cross-functional process improvement initiatives.

• Partner with stakeholders, peers, and leaders on strategy, execution, and communication planning.

• Ensure administrative oversight encompassing staffing, budgeting, scheduling, and long-term planning.

• Manage and offer strategic direction to departmental personnel.

• Oversee recruitment, onboarding, talent development, and employee retention.

• Provide coaching, feedback, performance evaluations, development plans, and career guidance.

• Create business plans and forecasts while driving process and systems optimization.

• Oversee or respond to client and internal audits and Corrective and Preventive Actions (CAPAs).

• Foster an environment focused on continuous improvement.

• Serve as an internal transformation consultant for integration activities related to mergers and acquisitions.

⛳️ Requirements

• Bachelor's degree in life sciences, pharmacy, nursing, or a related healthcare qualification, or experience in pharmacovigilance.

• Significant experience in pharmacovigilance.

• Knowledge of process improvement, safety applications, and systems.

• Proven line management experience.

• Extensive leadership experience in pharmacovigilance within a service provider setting.

• Experience in optimizing processes and managing implementations.

• Exceptional leadership and management abilities.

• Advanced skills in process development and improvement, particularly in clinical and post-marketing pharmacovigilance.

• Excellent project management capabilities.

• High attention to detail, along with investigative and analytical skills.

• Exceptional interpersonal, negotiation, and problem-solving abilities.

• Advanced computer skills, with an understanding of clinical management and pharmacovigilance technologies and systems.

• Expert knowledge of clinical trial practices, processes, regulatory guidelines, and directives.

• Superior oral and written communication skills, with proficiency in English communication.

• Ability to lead and foster teamwork within multidisciplinary and multicultural teams.

• Capacity to drive innovation in process improvements.

• Excellent organizational, judgment, analytical, decision-making, and interpersonal skills.

• Certification in process improvement methodologies, such as Lean Six Sigma, is a plus.

🏝️ Benefits

• Flexible remote work opportunities.

• Culture that emphasizes kindness, flexibility, growth, and a sense of belonging.

• Supportive and collaborative team environment.

• Opportunities for talent development and career coaching.

• Continuous coaching and feedback.

• Chance to engage in global, purpose-driven patient-safety initiatives.