Director, Business and Process Optimization – Pharmacovigilance

This is a fully remote position, open to applicants in Spain.

📋 Description

• Provide strategic leadership for departmental operations and resource management.

• Develop and implement strategies aimed at continuous process enhancement and optimizing organizational performance.

• Offer management and strategic guidance to business operations and corporate functions.

• Collaborate with senior leadership to formulate and authorize strategic business plans.

• Oversee cross-functional activities, projects, and initiatives.

• Deliver strategic insights, analyses, and recommendations.

• Evaluate compliance with cross-functional processes, systems/applications, training, and communications.

• Act as the business lead for large-scale, complex, cross-functional process improvement initiatives.

• Work closely with stakeholders, peers, and leaders on strategy, execution, and communication planning.

• Provide administrative oversight encompassing staffing, budgeting, scheduling, and long-term planning.

• Offer strategic direction through line management of a team.

• Supervise recruitment, induction, talent development, and staff retention efforts.

• Deliver coaching, feedback, performance evaluations, development plans, and career guidance.

• Create and execute business plans and forecasting.

• Support and champion process and systems optimization initiatives.

• Oversee and respond to client or internal process audits and CAPAs.

• Foster a culture of continuous improvement.

• Serve as an internal transformation consultant for M&A integration activities.

⛳️ Requirements

• Graduate in life sciences, pharmacy, nursing, or have other healthcare-related qualifications or experience in pharmacovigilance.

• Extensive experience in pharmacovigilance.

• Background in process improvement, safety applications, and systems.

• Proven line management experience.

• Significant leadership experience in pharmacovigilance within a service provider context.

• Experience in optimizing processes and overseeing their implementation.

• Exceptional leadership and management capabilities.

• Advanced skills in process development and improvement, particularly related to clinical and post-marketing pharmacovigilance.

• Excellent project management expertise.

• Certification in process improvement methodologies such as Lean Six Sigma is advantageous.

• Superior attention to detail, investigative, and analytical abilities.

• Excellent interpersonal, negotiation, and problem-solving skills.

• Advanced computer skills, including knowledge of clinical management and pharmacovigilance technologies and systems.

• Expert understanding of clinical trial practices, processes, and requirements, including regulatory guidelines and directives.

• Excellent oral and written communication skills, with the ability to communicate effectively in English.

• Ability to lead and promote teamwork in multidisciplinary and/or multicultural team environments.

• Capacity to drive innovation in the development of new process improvement ideas.

• Outstanding organizational, judgment, analytical, decision-making, and interpersonal skills to manage complex projects amidst rapidly changing priorities.

🏝️ Benefits

• Availability of remote work options.

• Emphasis on kindness, flexibility, growth, and belonging.

• Supportive and collaborative team environment.

• Opportunities for coaching and feedback.

• Formal performance evaluations.

• Development plans and career coaching.

• Opportunities for talent development and retention.