Director, Business and Process Optimization – Pharmacovigilance

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Provide strategic oversight for departmental operations and resource allocation.

• Collaborate with senior leadership to formulate and execute strategic business plans.

• Manage cross-functional activities, projects, and initiatives.

• Offer strategic insights, analyses, and recommendations to promote ongoing process enhancement.

• Evaluate adherence to cross-functional processes, systems, applications, training, and communications.

• Lead large-scale, intricate cross-functional process improvement projects.

• Work closely with stakeholders, peers, and leaders on strategy, execution, and communication planning.

• Administer oversight for staffing, budgeting, scheduling, and long-term planning.

• Guide staff through direct management, overseeing recruitment, onboarding, talent development, and retention.

• Provide coaching, performance feedback, evaluations, development plans, and career guidance.

• Create business plans and forecasts.

• Support and promote optimization of processes and systems.

• Manage or respond to client and internal process audits and CAPAs.

• Foster an environment of continuous improvement.

• Serve as an internal transformation consultant for M&A integration efforts.

⛳️ Requirements

• Graduate in life sciences, pharmacy, nursing, or other healthcare-related fields, or experience in pharmacovigilance.

• Significant experience in pharmacovigilance.

• Background in process improvement, safety applications, and systems.

• Proven line management experience.

• Extensive leadership experience in pharmacovigilance within a service provider context.

• Experience in optimizing processes and managing successful implementation.

• Exceptional leadership and management capabilities.

• Advanced expertise in process development and improvement, particularly in clinical and post-marketing pharmacovigilance.

• Excellent skills in project management.

• Superior attention to detail, along with investigative and analytical abilities.

• Exceptional interpersonal, negotiation, and problem-solving skills.

• Advanced computer proficiency, including knowledge of clinical management and pharmacovigilance technologies and systems.

• In-depth understanding of clinical trial practices, processes, and regulatory guidelines.

• Excellent oral and written communication skills.

• Proficiency in English, both spoken and written.

• Ability to work effectively in a multidisciplinary and/or multicultural team environment.

• Capacity to drive innovation in process improvements.

• Outstanding organizational, judgment, analytical, decision-making, and interpersonal skills.

• Certification in process improvement methodologies such as Lean Six Sigma is advantageous.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for growth.

• A collaborative and supportive work environment.

• A diverse and inclusive workplace.

• Global team with international exposure.

• Chance to contribute to patient safety and pharmaceutical treatments.