Director, Business and Process Optimization – Pharmacovigilance

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Provide strategic leadership for departmental operations and resource management.

• Develop and implement strategies aimed at continuous process enhancement and optimizing organizational performance.

• Offer management and strategic guidance to business operations and corporate functions.

• Collaborate with senior leadership in formulating and approving strategic business plans.

• Oversee activities, projects, and initiatives across various functions.

• Deliver strategic insights, analyses, and recommendations.

• Evaluate compliance with cross-functional processes, systems, applications, training, and communications.

• Act as the business lead for large, complex, cross-functional process improvement initiatives.

• Partner with stakeholders, peers, and leaders on strategy, execution, and communication planning.

• Administer oversight of staffing, budgeting, scheduling, and long-term planning.

• Provide strategic direction through the line management of a team.

• Lead recruitment, onboarding, talent development, and staff retention efforts.

• Offer coaching, feedback, performance evaluations, development plans, and career guidance.

• Formulate and execute business plans and forecasting.

• Support and promote process and systems optimization efforts.

• Oversee and respond to client or internal process audits and/or CAPAs.

• Foster a culture of continuous improvement.

• Manage M&A integration activities as an internal transformation consultant.

⛳️ Requirements

• A degree in life sciences, pharmacy, nursing, or another healthcare-related field, or equivalent experience in pharmacovigilance.

• Significant experience in pharmacovigilance.

• Proven experience with process improvement, safety applications, and related systems.

• Demonstrated experience in line management.

• Extensive leadership experience in pharmacovigilance within a service provider context.

• Experience in optimizing processes and overseeing implementation.

• Advanced expertise in process development and improvement, particularly in clinical and post-marketing pharmacovigilance.

• Exceptional project management capabilities.

• Strong attention to detail, investigative, and analytical skills.

• Excellent interpersonal, negotiation, and problem-solving abilities.

• Advanced computer skills, including proficiency in clinical management and pharmacovigilance technologies and systems.

• In-depth understanding of clinical trial practices, processes, and requirements, including regulatory guidelines and directives.

• Superior oral and written communication skills, with proficiency in English.

• Ability to lead and encourage teamwork in multidisciplinary and/or multicultural settings.

• Capacity to drive innovation in process improvements.

• Outstanding organizational, judgment, analytical, decision-making, and interpersonal abilities.

• Certification in process improvement methodologies such as Lean Six Sigma is an advantage.

🏝️ Benefits

• Option for remote work.

• A collaborative and supportive work environment.

• Flexible work culture.

• Opportunities for growth and development.

• Chance to contribute to globally impactful patient-safety initiatives.

• A passionate and collaborative team of experts.

• A workplace focused on belonging where every voice is valued.