Digital Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of a significant product area from inception to delivery, including definition of problems, shipping, adoption, and ongoing enhancements.

• Develop product vision, strategy, and roadmap.

• Establish KPIs and success metrics, prioritizing based on business and customer insights.

• Gather customer feedback, relevant data, and input from cross-functional teams.

• Evaluate options, clarify trade-offs, and make informed decisions even with incomplete information.

• Foster trust and transparency across Engineering, Design, Technical Project Management, QA, operations, and business collaborators.

• Convert business priorities into concise, actionable tasks.

• Balance larger initiatives with smaller, impactful improvements while eliminating process inefficiencies.

• Enhance the flow, clarity, or quality of work directed towards engineering and assess outcomes post-launch.

• Simplify complex challenges into clear, actionable tasks in collaboration with Design and Engineering teams.

• Explore APIs, integrations, data pipelines, Salesforce systems, and workflows.

• Work asynchronously while meticulously documenting research, decisions, metrics, and outstanding questions.

• Collaborate with customers, agents, internal teams, and related systems.

• Engage in interviews, project exercises, and team meetings throughout the hiring process.

⛳️ Requirements

• Proven experience as a hands-on Product Manager.

• Demonstrated ability to own a significant product area from start to finish.

• Experience in shaping product vision, strategy, and roadmap.

• Proficient in defining KPIs and success criteria, utilizing business and customer data for prioritization.

• Capable of managing work through multiple iterations and assessing results following launch.

• Skilled in seeking customer insights, relevant data, and input from cross-functional teams.

• Ability to evaluate options, clarify trade-offs, and make timely decisions despite incomplete information.

• Experience in building trust across Engineering, Design, Technical Project Management, QA, operations, and business partners.

• Proven record of translating business priorities into clear, actionable work.

• Experience in enhancing the flow, clarity, or quality of work reaching engineering.

• Familiarity with technically complex products such as APIs, integrations, data pipelines, or Salesforce systems.

• Understanding of API specifications and workflows in Figma.

• Ability to work asynchronously and document research, decisions, metrics, and open questions.

• Nice-to-have experience in insurance, insurtech, fintech, or other regulated environments; familiarity with Salesforce, data products, carrier/partner integrations, workflow-intensive B2B software, platform development, customer-facing enhancements, or AI prototypes is not mandatory.

🏝️ Benefits

• Comprehensive health, dental, vision, and life insurance.

• Flexible paid time off.

• Retirement savings plan with company matching.