Digital Product Manager – AI-Powered Customer Experiences

atAllstateRemoteUS flagUnited StatesFull-timeCustomer SupportMid-levelSenior$110k – $181k/year

Posted 2 days ago

This is a fully remote position, open to applicants in United States.

πŸ“‹ Description

β€’ Take ownership of and implement a prioritized product roadmap that aligns with strategic goals, delivers customer value, and achieves measurable outcomes.

β€’ Oversee cross-functional demand by clarifying objectives, assessing value, and promoting transparent, outcome-driven prioritization.

β€’ Collaborate with users and stakeholders to define precise problem statements and success criteria.

β€’ Leverage research, analytics, and raw data to uncover insights, validate assumptions, and guide roadmap and delivery choices.

β€’ Champion intuitive user experiences and engage in solution design from the initial concept through to execution.

β€’ Identify and utilize AI, including GenAI and agentic technology, while rapidly experimenting to responsibly scale ideas into production.

β€’ Work collaboratively with engineering, UX, architecture, and both business and technical teams.

β€’ Manage stakeholder expectations and demands by prioritizing high-value initiatives and clearly stating trade-offs.

β€’ Transform strategic plans into concrete outcomes, including user stories, designs, and deployed capabilities.


⛳️ Requirements

β€’ A minimum of 3 years of hands-on product management experience with a proven track record of execution.

β€’ Experience with AI technologies (such as Google, Anthropic, Azure, or AWS); experience in scaling AI-powered products is advantageous.

β€’ Proficient in Agile product development methodologies.

β€’ Ability to navigate and operate effectively in ambiguous situations.

β€’ Strong data literacy, with the capability to analyze and query data independently.

β€’ A background investigation will be necessary.

β€’ A dedicated, private workspace that is free from distractions, equipped with suitable desk and seating is required.

β€’ Reliable internet connection is necessary, with minimum speeds of 50 MB download and 5 MB upload.

β€’ Please note that Allstate generally does not sponsor employment-based visas for this position.


🏝️ Benefits

β€’ A comprehensive technology setup that includes a laptop, monitors, headset, keyboard, and mouse.

β€’ Monthly connectivity reimbursement to help offset internet costs for eligible employees working from home.

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