Digital Product Management – Administration

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Formulate and implement product strategies that align with organizational and platform objectives.

• Articulate and convey the product vision, roadmap, and priorities for the capabilities of the Commercial Banking platform.

• Recognize opportunities to enhance platform experiences, improve operational efficiency, and drive business outcomes.

• Transform business requirements into product specifications, user stories, and acceptance criteria.

• Collaborate with Agile delivery teams throughout the entire delivery lifecycle.

• Work closely with developers, architects, analysts, product managers, business stakeholders, and technology teams.

• Design administrative workflows and experiences tailored for business users and platform customers.

• Lead discussions to clarify processes, dependencies, priorities, and solutions.

• Oversee and prioritize the product backlog effectively.

• Engage in Agile ceremonies such as planning, backlog refinement, sprint reviews, and retrospectives.

• Make prioritization choices based on business value, regulatory requirements, technical dependencies, and stakeholder needs.

• Establish success metrics and assess product performance using both quantitative and qualitative feedback.

• Track adoption, usability, and operational effectiveness.

• Discover opportunities for ongoing improvement.

• Stay informed about Commercial Banking operations, digital platforms, emerging technologies, regulatory frameworks, operational insights, and market trends.

• Provide thought leadership and best practices in platform modernization, digital experiences, and product management.

⛳️ Requirements

• A Bachelor's Degree with 4 years of experience OR a High School Diploma/GED with 8 years of experience in Product Management, Product Ownership, Digital Product Delivery, Agile methodologies, or related technology and business fields.

• Experience in product strategy and roadmap development.

• Proficiency in product ownership and backlog management.

• Skills in requirements gathering and user story development.

• Knowledge of Agile and Scrum methodologies.

• Competence in stakeholder management and cross-functional leadership.

• Expertise in business process analysis and workflow design.

• Familiarity with experience design and customer journey mapping.

• Understanding of platform and ecosystem thinking.

• Ability in data analysis and performance measurement.

• Knowledge of the Commercial Banking domain.

• Preferred experience in Commercial Banking or Financial Services.

• Preferred experience in Product Ownership or Product Management for enterprise platforms.

• Preferred experience collaborating across multiple product domains and stakeholder groups.

• Preferred experience in translating business requirements into Agile delivery artifacts.

• Preferred experience working with software engineering teams in Agile settings.

🏝️ Benefits

• A competitive, thoughtfully crafted, and high-quality benefits program.

• Total compensation may encompass variable incentives, bonuses, benefits, and/or other awards.