Digital Health Program Owner – Manager

This is a fully remote position, open to applicants in Czechia, +3 more countries.

📋 Description

• Take ownership and prioritize product initiatives for the digital Marketplace.

• Manage and prioritize the product backlog of the Marketplace based on business goals, customer requirements, technical dependencies, and platform priorities.

• Collaborate with business stakeholders to identify opportunities, challenges, requirements, and desired outcomes.

• Convert business and user needs into features, user stories, acceptance criteria, workflows, and relevant documentation.

• Facilitate backlog refinement and work closely with engineering and QA during sprint planning, development, testing, and release phases.

• Provide product decisions and clarify requirements for development teams.

• Acquire knowledge of Marketplace functionality, business rules, system interactions, integrations, and dependencies.

• Enhance experiences for eye care practices, patients, vendors, and internal users.

• Establish requirements for vendor catalog ingestion, product data management, product availability, and product selection at the practice level.

• Set requirements for wholesale costs, retail pricing, margins, discounts, promotions, and pricing strategies.

• Oversee requirements across product discovery, patient accounts, shopping carts, checkout processes, payment systems, orders, fulfillment, returns, and customer communications.

• Specify requirements for vendor and external-system integrations, such as APIs, data exchanges, synchronization, error handling, and expected behaviors.

• Collaborate with UX/UI professionals to develop intuitive user experiences.

• Assess functionality against customer value, business priorities, technical complexity, dependencies, and platform capabilities.

• Identify edge cases and downstream impacts across users, workflows, integrations, and business rules.

• Coordinate requirements and dependencies across Marketplace functionality, engineering teams, vendors, and stakeholders.

• Engage in testing and validation to ensure that functionality aligns with requirements and business objectives.

• Utilize stakeholder feedback, customer behavior, product analytics, and operational needs to pinpoint platform enhancements.

• Communicate priorities, decisions, requirements, risks, and dependencies to both technical and non-technical stakeholders.

⛳️ Requirements

• Minimum of 5 years of experience in Product Ownership, Product Management, Business Analysis, or a similar position directly involving software development teams.

• Significant responsibility for defining and delivering software functionalities.

• Proven experience in owning and prioritizing software product backlogs.

• Capability to translate business needs into development-ready requirements, user stories, acceptance criteria, and workflows.

• Experience working closely with software engineering, QA, and UX/UI teams.

• Strong grasp of Agile software development methodologies, including backlog refinement, sprint planning, development, testing, and release processes.

• Experience with e-commerce, marketplace, SaaS, or other transaction-oriented digital platforms.

• Technical knowledge and functional understanding of APIs, integrations, data flows, system dependencies, and software architecture.

• Experience working with third-party integrations or external technology partners.

• Excellent analytical, problem-solving, and prioritization abilities.

• Ability to identify edge cases, dependencies, and downstream effects.

• Capacity to make decisions, resolve ambiguities, and keep development teams progressing.

• Strong written and verbal communication skills in English.

• Ability to collaborate effectively with U.S.-based stakeholders.

• Capability to work independently and as part of a distributed international team.

• Comfortable operating in an international, remote setting while ensuring reasonable working-hour overlap across different time zones.

• Willingness to adjust work schedule for team ceremonies, stakeholder discussions, planning sessions, and collaborative activities with U.S.-based stakeholders.

• Must possess the ability to contract legally through an appropriate individual or business entity in your country of residence.

• Must be eligible to receive payment for services from a U.S.-based company.

🏝️ Benefits

• Remote work arrangement.

• Flexible working hours.

• Reasonable flexibility in working-hour overlap across multiple time zones.

• Opportunity to work as an integrated member of the delivery team.

• B2B / independent contractor engagement.