Digital Coordinator, Bilingual (German & English)

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee customer inquiries through phone, email, or video calls.

• Assist clients with questions regarding vehicle rentals, pickups, and reservation closures.

• Confirm customer details and provide necessary assistance.

• Deliver technical support during key pickups and resolve self-service issues.

• Work in conjunction with SIXT branches across various countries.

• Drive additional sales and enhancements through calls.

⛳️ Requirements

• Enthusiastic about customer service and mobility solutions.

• Proficient in German and English; knowledge of additional languages such as Spanish, French, Italian, or Dutch is advantageous.

• Strong customer orientation with the ability to comprehend and anticipate client needs.

• Excellent communication skills to foster understanding and collaboration.

• Adaptability to a dynamic work environment, including availability for night shifts.

• Skillful in collaborating effectively with team members in an international setting.

• Quick at identifying issues and suggesting effective solutions to maintain service continuity and customer satisfaction.

🏝️ Benefits

• A stable project with opportunities for advancement.

• AI resources at your disposal from day one, including access to Claude by Anthropic and SIXTgpt.

• Competitive salary and professional development opportunities.

• Flexible remote work model available from anywhere in Spain.

• Work-life balance with a day off for your birthday and additional vacation days for your anniversary with SIXT.

• Flexible compensation options including private health insurance, childcare support, and/or a restaurant card.

• Discounts for family and friends on SIXT rentals and offers on hotels, stores, Gympass, business schools, and more.