Deployment Strategist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage up to three partner ecosystems from the signing phase through to a steady operational state.

• Engage in partnership agreements prior to finalization to strategize on sales, implementation, and support roles.

• Propel partner customers to go live, increase ecosystem ARR, and optimize the share of implementations conducted independently by partners.

• Provide training to partner sales, customer success, and implementation teams.

• Develop enablement kits and initiate launch playbooks.

• Collaborate with Customer Engineering to validate partner frontline support.

• Initiate the onboarding of initial partner customers, pinpoint issues, and transform solutions into scalable processes.

• Design partnership integrations, covering aspects such as REST API, MCP usage, data flow, and workflow management.

• Determine the construction responsibilities—whether Onboarded, the partner, or both—regarding what needs to be developed.

• Assess partner technical designs and pinpoint scalability risks.

• Draft requirements and user stories, prioritize tasks, and evaluate delivered functionalities.

• Maintain a documented perspective on each ecosystem, identify barriers to adoption, and suggest whether to invest, maintain, or cease activities.

• Transition ecosystems to Customer Engineering once partners are capable of executing most implementations autonomously.

⛳️ Requirements

• A minimum of 4 years in partner solutions, solutions architecture, solutions engineering, product, or implementation leadership within a software firm, or at least 2 years in a builder or founder role at a startup.

• Proven experience in enabling channels, initiating an integration program, or enhancing adoption within another company's customer base.

• Familiarity with utilizing AI tools as a force multiplier for creating enablement content, analyzing requirements, conducting adoption analyses, prototyping, and similar tasks.

• Capability to design comprehensive integrations that involve APIs, webhooks, authentication, data models, and record synchronization.

• Experience collaborating with another company's engineering team and evaluating integration designs.

• Proficiency in visualizing systems on a whiteboard and identifying potential failure points prior to implementation.

• Experience in training sales or implementation teams from another organization.

• Ability to engage in strategic discussions with partner product and partnerships leaders and navigate launches in collaboration with implementation teams.

• Experience with staffing, ATS or HRIS software, or employment compliance is a significant advantage, though not mandatory.

• Capability to operate independently and take ownership of outcomes.

🏝️ Benefits

• Competitive salary along with equity in a rapidly growing startup.

• Variable compensation linked to the growth of the ecosystems you manage.

• Comprehensive health, dental, vision, and retirement benefits.

• Remote-first work culture with optional opportunities for in-person collaboration.