Deployment Engineer

This is a fully remote position, open to applicants in Poland, +3 more countries.

📋 Description

• Deploy, configure, and enhance the company's security platform within enterprise client environments.

• Oversee installation, upgrades, configuration, troubleshooting, and system administration tasks.

• Provide guidance to customers on best practices for implementation and readiness for operations.

• Conduct knowledge transfer sessions and technical training for clients.

• Resolve intricate technical challenges in collaboration with R&D, Technical Support, and Product Management.

• Work alongside Professional Services, Sales, Customer Success, and Solutions Engineering throughout the customer journey.

• Assist strategic customer initiatives with technical expertise and implementation advice.

• Share on-the-ground experience and best practices in implementation to enhance process improvements.

• Ensure customer satisfaction through professionalism, technical proficiency, and a consultative approach.

⛳️ Requirements

• Minimum of 5 years of experience in a comparable role involving technical consulting, deployment, or professional services within a software or cybersecurity firm.

• Strong proficiency in Linux/UNIX system administration.

• Comprehensive understanding of enterprise networking, including routing, switching, TCP/IP, and network architectures.

• Practical experience with enterprise-grade firewall technologies (e.g., Check Point, Cisco, Palo Alto, Fortinet, Juniper, or similar solutions).

• Experience in deploying and supporting enterprise security solutions.

• Familiarity with cloud platforms (AWS, Azure, GCP) and concepts related to cloud networking and security.

• Strong analytical and troubleshooting capabilities.

• Exceptional written and verbal communication skills in English.

• Ability to communicate effectively with both technical and business audiences.

• Strong consulting, presentation, and analytical abilities, with meticulous attention to detail.

• Willingness to travel across the EMEA region, potentially on short notice, for up to 50% of working time.

• Knowledge of Linux scripting languages, such as Python, Perl, and Bash/Shell (desirable).

• Experience with REST APIs and automation (desirable).

• Familiarity with virtualization technologies (desirable).

• Experience with Software-Defined Networking (SDN), cloud networking, or virtual routing (desirable).

• Experience with security automation and workflow technologies (desirable).

• Proficiency in German, French, or another European language (desirable).

🏝️ Benefits

• Opportunities for professional growth.

• Customer technical training and knowledge transfer.

• Fully remote work arrangement.