Dental Network Partnership Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily operations for designated key account leasing partnerships.

• Act as the main contact for partner coordination, issue resolution, and continuous account support.

• Create and manage communications with providers and partners, which include network updates, educational resources, operational notices, and responses to inquiries regarding participation, reimbursement, network access, and related processes.

• Facilitate and assist with audit, credentialing, compliance, and regulatory activities, including those related to Medicare standards.

• Investigate and resolve intricate issues faced by providers and partners in collaboration with both internal and external stakeholders.

• Recognize trends and risks while implementing effective solutions.

• Maintain operational documentation, reporting, and tracking systems for account activities, partner requests, compliance responsibilities, and key performance indicators.

• Discover opportunities to optimize processes, improve provider experiences, enhance partnership performance, and support the growth and management of leased network relationships.

• Assist with inquiries and operational tasks related to other network leasing, rental partnerships, and repricing efforts.

• Provide cross-functional support during periods of increased workload, special projects, or partner implementations.

• Contribute to departmental initiatives aimed at fostering partner relationships, enhancing provider engagement, and improving operational effectiveness.

• Report directly to the Dental Network Partnership Manager.

⛳️ Requirements

• A minimum of 3 years of experience in provider relations, network management, healthcare operations, or a related discipline.

• Familiarity with healthcare provider networks, managed care, dental or medical benefits administration, or relationships with third-party administrators.

• Excellent written and verbal communication abilities.

• Capability to handle multiple priorities and meet deadlines in a fast-paced setting.

• Strong analytical, problem-solving, and organizational competencies.

• Experience with Medicare Advantage programs or regulated healthcare products.

• Understanding of provider network leasing, rental networks, or payer-provider dynamics.

• Experience in supporting audits, compliance evaluations, or regulatory reporting requirements.

• Proficiency in Microsoft Office applications, SharePoint, and reporting tools.

• Bachelor's degree or equivalent experience is preferred.

• Must be legally authorized to work in the United States without current or future employer sponsorship/support.

🏝️ Benefits

• Opportunities for skill development.

• Leadership development programs.

• Philanthropic engagement opportunities.

• Modern, supportive, flexible, and inclusive benefits and resources.

• Benefits available for full-time eligible employees.