Demand Writer Support Specialist

This is a fully remote position, open to applicants in Colombia, +5 more countries.

📋 Description

• Conduct thorough reviews of medical records, bills, and relevant documentation to ensure accuracy is demand-ready.

• Confirm billing and treatment timelines, including dates, providers, and any gaps, while identifying documentation issues prior to package assembly.

• Construct and organize comprehensive demand packages with appropriately labeled supporting exhibits.

• Detect missing records, bills, liens, or essential documents, and communicate requirements needed to finalize the file.

• Efficiently navigate through disorganized or incomplete case files to swiftly locate pertinent documents.

• Uphold exhibit preparation and documentation standards that meet the expectations of attorney review.

• Assist in demand submission workflows utilizing EvenUp or comparable demand preparation software.

• Oversee multiple active demands while fulfilling volume and deadline requirements.

• Monitor and update demand tasks and statuses within the case management system.

• Participate in process enhancements aimed at reducing rework and enhancing quality at scale.

⛳️ Requirements

• Practical experience in plaintiff personal injury cases.

• Direct background in drafting PI demand letters/packages.

• Proficient skills in independently reviewing medical records and bills, including identifying gaps, inconsistencies, and missing items.

• Experience in preparing demand packages from record intake to final assembly.

• Familiarity with case management systems, with a strong preference for Filevine.

• Comfort in a high-volume environment characterized by large backlogs and changing priorities.

• Strong written English proficiency suitable for attorney-facing tasks.

• Experience with EvenUp or similar demand platforms is a plus.

• Understanding of California PI workflows and demand expectations is advantageous.

• Capability to draft 15–30+ demands monthly while ensuring quality is maintained is a plus.

• Ability to work independently with minimal supervision is a plus.

• Experience in creating repeatable checklists/templates to enhance speed and consistency is a plus.

🏝️ Benefits

• Access to a $200k+ perk marketplace offering instant discounts on over 150 services.

• Access to up to 50% of approved earnings prior to payday (no credit checks or fees).