Demand Planning Specialist I – Direct Sales

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Organize the volume demand forecasting for the Direct Sales channel during commercial cycles in Colombia, incorporating market insights, seasonal trends, and historical data.

• Methodically identify the root causes of discrepancies in Stockouts, Bias, and FED.

• Suggest and execute process enhancements and parameter modifications to avert the reoccurrence of errors.

• Facilitate S&OP rituals and coordination sessions with the commercial and marketing teams in Colombia.

• Define data entry protocols, timelines, and roles for effective process governance.

• Analyze and improve the information flow between the commercial front in Colombia and the corporate Supply Chain in Brazil.

• Remove bottlenecks, communication barriers, and manual processes that adversely affect forecasting accuracy.

• Serve as a strategic liaison between local Commercial/Trade Operations and Global Operations, ensuring the alignment of demand plans.

⛳️ Requirements

• Strong background in Demand Planning, S&OP, or Commercial and Logistics Planning.

• Prior experience in the Direct Sales channel (Catalog Sales) is highly advantageous.

• Knowledge of continuous improvement and root cause analysis techniques such as PDCA, Kaizen, Lean, Ishikawa Diagram, or the 5 Whys.

• Proficient in calculating, analyzing, and diagnosing accuracy and planning metrics (FED, Bias, and Stockouts).

• Advanced skills in managing and manipulating databases.

• Expertise in Excel and Power BI.

• Capability to translate intricate commercial scenarios into structured physical volumes.

• Exceptional communication skills to lead individuals from various areas and cultures in adopting new processes and planning methodologies.

🏝️ Benefits

• Medical and dental plan.

• Medication assistance.

• Health voucher for family members.

• Free psychotherapy sessions.

• Telemedicine and second medical opinion services.

• Complimentary flu vaccine.

• Health care programs.

• Meal voucher or local restaurant benefit (depending on work model).

• Food allowance.

• Christmas food allowance.

• Gym and fitness studio plan.

• Home office allowance (for hybrid and remote work models).

• Pet health plan.

• Birthday day off.

• Discounts of up to 40% on our products.

• Employee association (partnerships and discounts, multi-brand store, TotalPass gyms, courses, and more).

• Travel and accommodation program.

• Childcare assistance.

• Child nutrition credit.

• Babysitter assistance.

• School supplies assistance.

• Legal, psychological, and social counseling.

• Support for non-traditional parents.

• Extended parental leave (180 days for mothers and 120 days for fathers).

• Commuting allowance and parking (hybrid and on-site models).

• Life insurance.

• Bereavement support for loss of parents.

• Private pension plan.

• Payroll-deductible loans.