Delivery Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure the organization is prepared for the implementation of new technologies or business processes.

• Plan, oversee, and manage projects from start to finish, ensuring they are delivered on time, meet specifications, and stay within budget.

• Create project plans tailored to clients and drive project delivery, milestones, accountability, and the removal of obstacles across multiple simultaneous projects.

• Acquire both internal and external resources for the project portfolio.

• Collaborate with operations teams to define business requirements for IT and DBI.

• Monitor IT escalations and production support issues to assess their impact on the business.

• Supervise User Acceptance Testing, including its planning, execution, and final sign-off.

• Work in partnership with operations and strategic account management teams on client communications and meetings.

• Provide updates to clients on program roadmaps and IT pipelines; assist with client meetings, Executive Business Reviews (EBRs), and IT escalations.

• Contribute to the development and enhancement of tools and processes.

• Mentor junior team members on complex projects.

• Engage in communication with executive sponsors, internal teams, stakeholders, vendors, and customers.

• Assess tools and processes for project applicability and implement improvements.

• Analyze policies, processes, standards, governance, and metrics related to projects and programs.

⛳️ Requirements

• Over 10 years of relevant work experience, including at least 10 years in project management.

• A Bachelor’s degree in business administration, Computer Science, Information Systems, or a related field; equivalent work experience may be accepted in place of a degree.

• Project Management certification or completion of a recognized project management program is preferred.

• Extensive knowledge of Project Management Methodologies and their core components; familiarity with PMI Methodologies is advantageous.

• Advanced understanding of Project Management Information Systems (PMIS), including Clarity and Microsoft Project.

• Knowledge of fundamental finance and accounting concepts and principles.

• Demonstrated success in facilitating consensus on project prioritization and leading discussions with clients.

• Capability to analyze target audiences and develop communication plans and materials for internal and external C-level executives.

• Proficiency in utilizing project management tools to evaluate critical paths, baselines, resource limitations, costs, budgets, mitigation strategies, dependencies, and staffing.

• In-depth knowledge of reimbursement and patient assistance programs, including database elements, functionalities, and reimbursement strategies.

• Proficient in Microsoft Excel, including the use of multiple worksheets, filters, functions, and pivot tables.

• Ability to craft presentations using Microsoft PowerPoint.

• Skill in creating diagrams with Microsoft Visio.

• Flexibility in scheduling and hours is required.

• Combinations of experience and education equivalent to the requirements will be considered.

🏝️ Benefits

• Equal employment opportunity employer.

• Reasonable accommodations available for individuals with disabilities.

• Flexible scheduling and hours.

• Occasional travel may be necessary.