Decision Science Analyst

This is a fully remote position, open to applicants in Connecticut, +12 more states.

📋 Description

• Provide actionable, data-driven insights into customer behavior that enhance sales and profitability via clients’ loyalty programs.

• Work in tandem with Strategy and Client Services teams to ensure client goals are met and impactful outcomes are achieved.

• Develop and manage audience lists to assist the CRM team in executing targeted campaigns and meeting engagement objectives.

• Offer insightful recommendations derived from comprehensive and intricate data sources in alignment with client strategies, success metrics, and program goals.

• Create data visualizations and narratives for both internal and external stakeholders.

• Partner with Data Engineering and Business Intelligence teams to devise and implement new tools, models, and data sources.

• Formulate learning agendas, testing strategies, and solutions to optimize incremental ROI and LTV.

• Oversee workflow, scope, and prioritization of client requests and organizational investments.

• Assist in shaping clients’ strategic approach to loyalty initiatives.

• Develop real-time dashboards to keep internal and external stakeholders informed.

⛳️ Requirements

• 2-4+ years of relevant experience in customer analytics and/or marketing/CRM.

• Strong storytelling abilities with data that can influence senior stakeholders through insights and recommendations.

• Familiarity with data exploration and visualization tools such as Tableau, PowerBI, or Sigma.

• Proven track record in utilizing customer segmentation techniques like RFM, cluster analysis, and regression modeling to drive targeted marketing efforts.

• Excellent project management skills with the capacity to manage multiple projects simultaneously.

• Bachelor’s Degree in Statistics, Marketing, Economics, or Computer Science.

• Preferred experience in Python/SQL programming.

• Master’s Degree in Statistics, Economics, Applied Mathematics, or MBA is preferred.

• Familiarity with fundamental marketing and loyalty principles is preferred.

• Candidates should be able and willing to travel as necessary to fulfill the responsibilities of the position.

🏝️ Benefits

• Flexible Time Off to ensure you recharge when necessary.

• Nine Company-Wide Holidays.

• A comprehensive range of benefits focused on your growth, development, and personal well-being.

• Flexible work environment.

• Remote work opportunities.

• A supportive, innovative, collaborative, and growth-oriented culture.