Dealer Services Operations – Indirect Funding Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Execute advanced functions in indirect processing, such as application assessment, stipulation verification, document evaluation, collateral confirmation, troubleshooting, escalation assistance, and fulfillment coordination.

• Assess vehicle loan packages for thoroughness, precision, alignment with approvals, and readiness for funding.

• Confirm membership, applicant details, collateral, title, registration, trade, insurance, payoff, terms, and supporting documentation.

• Conduct final quality assurance, contract, and compliance evaluations prior to fund disbursement.

• Process funding and disbursement for dealers, refinance partners, and approved indirect loans.

• Verify payees, proceeds, fees, reserves, general ledger allocations, payoff amounts, and total disbursements.

• Investigate and resolve funding exceptions, documentation gaps, contract inconsistencies, system problems, failed or duplicate disbursements, booking errors, and reconciliation issues.

• Collaborate on corrective measures with Processing, Underwriting, Dealer Services leadership, Loan Servicing, Accounting, Fraud Prevention, Compliance, Enterprise Applications, and external providers.

• Relay requirements, status updates, accountability, and next steps to dealers, refinance partners, processors, and internal stakeholders.

• Oversee funding queues, aging, exceptions, unresolved items, and service or financial accuracy risks.

• Aid in reconciliation tasks, funding reports, missing reserves research, post-funding assessments, and control reporting.

• Propose enhancements to procedures, job aids, training, automation, and workflow design.

• Engage in user acceptance testing, system upgrades, new product or partnership implementations, and validation of funding or booking changes.

• Guide and cross-train processors and colleagues.

• Fulfill mandatory regulatory training and other assigned responsibilities.

⛳️ Requirements

• High School Diploma or General Education Degree (GED) required.

• Associate’s Degree in business, finance, accounting, or a related field preferred.

• Equivalent relevant experience may be considered.

• Over 5 years of experience in indirect lending, dealer services, consumer loan processing, funding, financial services, or regulated operations preferred.

• Proven experience with indirect vehicle loan contracts, collateral documentation, final audits, funding execution, booking, reconciliation, exception resolution, and operational controls is essential.

• Must be a resident of California.

• Must meet the background screening requirements set forth by the Federal Credit Union Act.

• Must complete necessary regulatory training.

🏝️ Benefits

• Comprehensive compensation package.

• Well-being and work-life balance initiatives.

• Opportunities for career development and advancement.

• Rewards and recognition programs.

• Commitment to Diversity, Equity, and Inclusion.