Dealer Finance Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Develop and implement finance sales opportunities for Thomas Built Bus in the Eastern Region.

• Acquire new business from customers and enhance opportunities with current clients.

• Present financing solutions that align with the business objectives of customers.

• Collaborate with TBB sales professionals and dealer networks to devise selling strategies and execution plans.

• Utilize the TBB order pipeline to identify new sales opportunities and expand existing ones.

• Act as the main point of contact between DTFS Eastern Region sales staff and TBB dealers.

• Manage customer relationships throughout the lifecycle from contract development to contract maturity.

• Represent the organization at industry events and regional trade exhibitions.

• Work in conjunction with Credit and Operations teams on customer account management.

• Gather and provide customer feedback to facilitate continuous improvement.

• Oversee performance metrics related to acquisition, penetration, and financial return objectives.

• Deliver monthly metrics on potential business volume and any lost opportunities.

• Prepare monthly reports on regional performance against planned KPIs.

• Keep customer account records updated in Salesforce.

• Ensure compliance with company policies, regulations, and ethical sales practices.

• Assist in credit decisions by providing necessary documentation and information.

• Complete all required training programs.

• Manage an individual development plan effectively.

• Collaborate with team members for knowledge sharing and personal development.

⛳️ Requirements

• BS/BA degree with 5–7 years of relevant experience in finance or commercial vehicles, or 8 years of relevant experience in place of a degree.

• A minimum of 3 years in customer account or portfolio management.

• Proficient in root cause analysis.

• Must possess a verifiable valid driver’s license.

• Exceptional written, verbal, and in-person presentation skills.

• Strong capabilities in sales, negotiation, and conflict resolution.

• Excellent time management and organizational skills.

• Proficient in Word, Excel, PowerPoint, and Copilot.

• Ability to reside within one hour of a major airport.

• Approximately 40% travel required.

• Legally authorized to work permanently in the country of employment.

• Successful completion of a criminal background check is mandatory.

• Credit underwriting experience is preferred.

• At least 1 year of experience analyzing financial statements and utilizing financial ratios is preferred.

• Familiarity with Salesforce CRM is preferred.

• Experience with point of sale, proprietary, and operational systems is preferred.

• Strong knowledge of the DTF pricing tool is preferred.

• Experience working within or alongside the DTFS organization is preferred.

• Solid understanding of DTFS products and services is preferred.

• At least 2 years of direct experience with a dealer distribution network is preferred.

🏝️ Benefits

• Annual bonus program.

• 401k company contribution with a company match of up to 6%.

• Non-elective company contribution ranging from 3–7% based on age.

• Starting at 4 weeks of paid vacation.

• 15 calendar holidays.

• 8 weeks of paid parental leave.

• Employee assistance program.

• Comprehensive healthcare plans.

• Wellness programs.

• Onsite fitness facilities at select locations.

• Tuition assistance.

• Paid time off for volunteer work.

• Short-term disability plans.

• Long-term disability plans.

• Remote work options available.