Deal Desk Coordinator – Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Structure and authorize non-standard agreements, including discounts, usage commitments, per-minute pricing, and payment terms.

• Develop the discount approval framework and pricing guidelines.

• Evaluate deal margins prior to each approval.

• Manage the quote-to-cash process across CRM, CPQ, Legal handoff, and billing.

• Provide weekly reports on cycle time, discount levels, and win rate.

• Automate approval processes wherever feasible.

• Collaborate directly with the founder and engage daily with Sales, Finance, and Legal teams.

• Influence Retell AI’s usage-based pricing strategy.

⛳️ Requirements

• A minimum of 4 years in deal desk, pricing, or sales/revenue operations within a B2B SaaS organization.

• Proven experience managing an end-to-end enterprise process for deals exceeding $300K.

• Proficient in Salesforce or HubSpot and a CPQ tool.

• Background in a VC-backed SaaS/AI company or a large tech/SaaS corporation.

• Ability to work during overlapping hours with the Pacific Time team and customers.

• Experience with usage-based or consumption pricing is a plus.

• Experience in building a deal desk function from the ground up is a plus.

• Proficiency in SQL or scripting for automating reporting and approvals is a plus.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Flexible working hours and remote work opportunities.

• Comprehensive health, dental, and vision insurance.

• Professional development and training programs.

• Collaborative and inclusive company culture.