Dayforce Consultant – North America

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead workshops to gather insights on client needs and business processes.

• Collect, analyze, and document both functional and technical requirements.

• Assist in designing future-state processes and making solution recommendations.

• Counsel clients on best practices and industry standards related to Dayforce.

• Spot opportunities for process enhancements and optimizations.

• Configure Dayforce solutions according to established business requirements.

• Aid in implementation, enhancement, and optimization initiatives.

• Evaluate solution designs and confirm proposed configurations.

• Support reporting, data validation, and reconciliation tasks.

• Assist with integration, migration, and testing efforts as necessary.

• Convert client needs into scalable and sustainable solutions.

• Facilitate parallel testing and User Acceptance Testing (UAT).

• Develop and execute test scenarios and scripts.

• Identify, document, and assist in resolving system defects.

• Help with deployment, cutover, and go-live activities.

• Provide assistance during post-go-live hypercare and client adoption efforts.

• Cultivate trusted relationships with client stakeholders.

• Offer guidance and support throughout all project phases.

• Manage stakeholder expectations and communicate progress effectively.

• Aid in change management and user adoption strategies.

• Contribute to internal knowledge sharing and skill development.

• Assist in creating reusable assets, templates, and best practices.

• Engage in internal development initiatives and training programs.

• Keep abreast of Dayforce product advancements and industry trends.

• Promote continuous improvement within the broader Dayforce practice.

⛳️ Requirements

• Proven experience with Dayforce, whether as an end user, system administrator, implementation consultant, or support consultant.

• Familiarity with supporting one or more Dayforce modules, such as Payroll, Workforce Management (WFM), Core HR, and Benefits.

• Strong comprehension of HR, Payroll, and/or Workforce Management processes, along with the ability to translate business needs into system solutions.

• Experience in supporting system implementations, enhancements, optimization projects, or business transformation efforts.

• Knowledge of system configuration, testing, data validation, and issue resolution processes.

• Excellent analytical skills with the ability to investigate issues, identify root causes, and suggest practical solutions.

• Experience collaborating directly with business stakeholders, subject matter experts, and end users.

• Strong communication and presentation abilities, capable of explaining technical and non-technical concepts clearly.

• Competence in facilitating workshops, gathering requirements, and constructively challenging existing processes.

• Experience in establishing trusted relationships with clients and internal stakeholders.

• Comfortable working in client-facing project settings and managing multiple priorities simultaneously.

• Ability to work independently while positively contributing to broader project and practice teams.

• Willingness to travel to client sites as required.

• Dayforce certification(s) are preferred.

• APA and CPA qualifications are desirable.

• Experience working with North American clients is a plus.

• Knowledge of Canadian and US Payroll processes and legislation is advantageous.

• Experience in supporting Workforce Management, Payroll, or Core HR projects is preferable.

🏝️ Benefits

• Remote-first working arrangements available within designated US locations.

• Flexible working hours and a high level of autonomy.

• An opportunity to influence and expand Silver Cloud’s North American Dayforce practice.

• Diverse client exposure across Dayforce implementation and transformation initiatives.

• Access to a seasoned international Dayforce consulting network.

• Opportunities for learning, development, and Dayforce certification.

• Direct access to senior leadership within a boutique consultancy setting.

• A supportive and collaborative culture centered on our Consulting Differently approach.

• Competitive compensation reflecting experience, seniority, and Dayforce expertise.

• US employee benefits will be detailed as part of our North American employment model and discussed openly during the recruitment process.