DATEV Technician, Operations Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist external IT service providers and internal accounting firm administrators with the technical configuration of connectors.

• Define and manage network and firewall permissions, certificates, service accounts, and interfaces.

• Schedule appointments and perform technical acceptance testing.

• Proactively oversee the live operation of interconnected accounting firm systems.

• Monitor interface status and system metrics to identify bottlenecks and irregularities at an early stage.

• Analyze log files, pinpoint the causes of incidents, and devise targeted solutions in collaboration with IT administrators.

• Implement system-specific configuration adjustments within the platform.

• Enhance data flows for integration with accounting firm systems.

• Report system anomalies and edge cases to the software development team.

• Continuously refine technical setup guidelines and best practices.

⛳️ Requirements

• Several years of practical experience supporting DATEV environments.

• Comprehensive expertise in DATEV is a must.

• Familiarity with prevalent IT architectures in tax advisory firms, including Microsoft Windows Server, Active Directory, Terminal Server / Remote Desktop Services, DNS/DHCP, TLS certificates, and firewalls.

• Understanding of DATEV operating models: on-premises, DATEV SmartIT, and PARTNERasp.

• Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, IT Systems Management Assistant, or a similar technical qualification along with relevant professional experience.

• Strong skills in process management and communication.

• Analytical and methodical troubleshooting abilities, including log and network analysis.

• Proficiency in German, both written and spoken (C1/C2).

• Competency in English for internal communication (at least B2).

🏝️ Benefits

• Permanent employment contract.

• 100% remote work with complete location independence.

• Flexible working hours that align with onboarding schedules.

• Authentic opportunity to influence the direction of an AI technology company.

• Close collaboration with a dynamic and ambitious founding team.

• Work in an exhilarating AI environment.

• Direct impact on the product and processes.