Data & Insights Business Consultant – CJA

This is a fully remote position, open to applicants in Poland.

📋 Description

• Facilitate customer discovery sessions and oversee the delivery of applications (Customer Journey Analytics, Real-Time CDP, Adobe Mix Modeler, Analytics) for enterprise-level clients.

• Work alongside technical consultants, data architects, and enterprise architects to provide cohesive solutions.

• Steer strategic conversations and convert client use cases and KPIs into business requirements and specifications.

• Foster relationships at all levels within client digital marketing teams.

• Manage multiple client projects simultaneously, ensuring they remain on schedule and within defined scope.

• Produce customer-facing presentations, documentation, and enablement materials, including business requirements documents, data dictionaries, and value playbooks.

• Mentor and train both internal and client teams; contribute to thought leadership initiatives.

• Keep precise records of project activities and client engagements.

⛳️ Requirements

• Over 8 years of experience in strategic, customer-facing roles with a focus on enterprise software implementation.

• More than 2 years of direct experience with at least two of the following: Customer Journey Analytics, Real-Time CDP, Adobe Mix Modeler, Analytics.

• Capability to engage customers comprehensively to discover growth opportunities and broaden solution reach through cross-solution storytelling.

• Proficient in handling multi-channel customer data — from collection and activation to measurement and insights.

• Familiarity with data schemas and APIs, querying data using SQL, and conducting data validation.

• Comfortable leading live, unscripted working sessions and demonstrations for both technical and business audiences.

• Outstanding communication, presentation, and interpersonal skills.

• Preferred experience with Adobe Experience Cloud solutions (Analytics, Audience Manager, Target).

• Consulting experience on AI/ML capabilities in SaaS solutions for enterprise customers is preferred.

• Background in vertical industries (retail, finance, healthcare, etc.) is preferred.

• Advanced education in e-business, digital marketing, statistics, or digital transformation is preferred.

• Must be willing to work as an independent contractor for full-time hours.

🏝️ Benefits

• Competitive compensation.

• Flexible engagement models.

• Collaborative, remote-friendly culture.