Data Center Infrastructure Technician – Tier 1

This is a fully remote position, open to applicants in United States.

📋 Description

• Support skilled technicians in rack-and-stack projects, equipment staging, cabinet setup, and installation tasks.

• Under supervision, install cable management hardware, labels, patch cords, support components, and basic cabinet accessories.

• Aid in the routing, dressing, labeling, and connecting of copper and fiber-optic cables.

• Acquire knowledge on the proper handling, cleaning, inspection, and safeguarding of fiber-optic connectors.

• Adhere to drawings, rack elevations, cable schedules, checklists, runbooks, and field guidance.

• Assist in unpacking equipment, inventory management, material handling, and maintaining site cleanliness.

• Document serial numbers, asset tags, MAC addresses, photographs, labels, and completion records.

• Update checklists, timekeeping entries, trackers, and work logs.

• Report any damaged equipment, incorrect labels, missing materials, field conflicts, and unsafe conditions.

• Engage in daily safety meetings, pre-task planning, site orientations, and toolbox discussions.

• After receiving instruction or authorization, utilize hand tools, cable tools, labelers, cleaning tools, and basic testing equipment.

• Keep cabinets, pathways, tools, staging areas, and workspaces clean and organized.

• Complete ongoing security awareness training and adhere to company policies.

• Identify and report security risks while contributing to remediation efforts.

• Execute additional duties as assigned.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Strong work ethic, dependability, punctuality, and a desire to learn about fieldwork.

• Basic mechanical and technical skills.

• Capability to follow written and verbal instructions without needing repeated corrections.

• Basic proficiency in computer and mobile-device usage.

• Exceptional attention to detail and effectiveness in teamwork.

• Professional communication abilities and respect for customer-site decorum.

• Valid driver's license and the ability to meet travel, background, drug, safety, and site-access screening requirements.

• Prior experience in construction, telecommunications, low-voltage, electrical, mechanical, IT support, warehousing, military service, or field service.

• Coursework or training in networking, electronics, telecommunications, or information technology.

• OSHA 10 certification.

• Completion of BICSI Installer 1 coursework or certification.

• Interest in networking, fiber optics, data centers, critical infrastructure, or AI/HPC deployments.

• Willingness to travel nationwide approximately 75% to 90% with frequent overnight and extended assignments.

• Availability to work days, nights, weekends, holidays, extended shifts, and 10- to 12-hour shifts as needed.

• Ability to lift and carry up to 50 pounds and assist with team lifts when instructed.

• Capacity to stand and walk for long periods; bend, kneel, crouch, climb, reach, and work inside cabinets.

• Work from ladders after receiving appropriate training and authorization.

• Perform repetitive tasks related to cable routing, labeling, equipment installation, and cleanup in active construction and operational data center environments.

• Wear required personal protective equipment (PPE) including hard hats, safety glasses, gloves, safety vests, and safety footwear.

🏝️ Benefits

• Unlimited Paid Time Off (PTO)

• Incentive compensation plans available for all employees

• Company-funded 401k contributions

• Zero-cost employer-covered health insurance

• Annual BYOD (Bring Your Own Device) reimbursement up to $500

• Paid Parental Leave

• Open and transparent culture with 1:1 coaching, performance reviews, and a consistent feedback loop

• Unique, diverse, respectful, and high-performing colleagues