Data Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain operational and executive reporting using Power BI, encompassing case volume, KPIs, investigator utilization, margin by line of business, and service quality.

• Create monthly, quarterly, and annual reporting packages for clients.

• Fulfill ad-hoc analysis requests from operations, sales, and leadership.

• Write SQL queries against the data platform to address business inquiries and investigate discrepancies.

• Manage recurring Excel reporting and update weekly reporting deliverables.

• Construct lightweight process automations.

• Observe operations, case management, and finance to comprehend workflows and identify opportunities where reporting or automation can reduce manual effort.

• Document metric definitions and reporting logic.

• Report directly to the Director of Data & AI.

⛳️ Requirements

• Minimum of 2 years in a data analyst or business analyst position.

• Proficient in SQL, including joins, window functions, and CTEs.

• Experience in Power BI report development, including proficiency in DAX.

• Advanced skills in Excel.

• Proven ability to engage with non-technical stakeholders and convert business queries into actionable analysis.

• Experience with Python or R is preferred.

• A Master's degree in Computer Science or a related field is preferred.

• Experience in producing client-facing or externally published reports is preferred.

• Self-motivated with the ability to work independently and manage changing priorities.

• Strong oral and written communication skills.

• Reliable high-speed internet and a conducive remote work environment.

🏝️ Benefits

• Fully remote - work from any location within the United States.

• Monthly Cell Phone Allowance.

• Equipment Provided.

• Medical, Dental, Vision, and Disability insurance.

• Life Insurance and additional supplemental options.

• 401(k) plan with matching contributions.

• Parental Leave.

• Support for professional development and certification.