Cybersecurity Operations Supervisor, 3rd Shift

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee daily detection and response activities, encompassing security monitoring, incident triage, investigation, and escalation.

• Conduct independent investigations of security alerts and incidents utilizing SIEM, EDR, and various security monitoring tools.

• Offer technical direction and investigative assistance to cybersecurity analysts.

• Manage team members, including performance reviews, coaching, professional growth, attendance, and accountability.

• Supervise workloads, prioritize investigations, assign tasks, and ensure staffing coverage for 24/7/365 operations.

• Guarantee the accuracy, completeness, and promptness of incident investigations, case documentation, and escalations.

• Track operational performance metrics, identify deficiencies, and implement corrective measures.

• Lead onboarding, training, technical knowledge sharing, cross-training, and development for analysts.

• Enhance detection and response processes, operational protocols, and team efficiency.

⛳️ Requirements

• Bachelor’s degree with over 5 years of relevant experience; an additional 4 years of experience may substitute for a degree.

• Must be a US Citizen.

• At least 5 years of practical experience in cybersecurity operations.

• Should hold a minimum of two certifications from CompTIA Security+, CySA+, GSEC, GCIH, CEH, or similar qualifications.

• Must achieve CISSP, CASP, CISM, GSLC, or GSOM within the first 8 months of employment.

• Proven leadership experience within a cybersecurity operations context.

• Experience in evaluating security incident severity, escalation pathways, and response coordination.

• Advanced proficiency with SIEM, EDR, cloud security platforms, and network analysis tools.

• Familiarity with Windows, Linux, network security, AWS, and Azure.

• Knowledge of common cyber threats, attacker methodologies, and incident response protocols.

• Excellent communication, organizational, and problem-solving abilities.

• Preferred: formal experience in supervision or personnel management.

• Preferred: experience in developing or enhancing SOC SOPs, incident response playbooks, and operational workflows.

• Preferred: experience in large enterprise or government contracting security operations settings.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and continuous learning.

• Collaborative and supportive work environment.