Cybersecurity Analyst

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Formalize and execute tuning requests for security products to enhance detection capabilities and overall efficiency.

• Create and maintain incident response use cases, knowledge base articles, and other relevant documentation.

• Coordinate basic forensic activities as required.

• Conduct after-action reviews on high-impact and notable incidents to identify areas for process and human capital enhancements.

• Support the onboarding and mentoring of new team members.

• Promote and implement continuous improvement, open communication, and knowledge sharing.

• Assist in the creation, review, and maintenance of internal documentation.

• Facilitate reasonable out-of-hours communication, including company emails and occasional SOC operations-related phone calls to address escalated issues.

• Actively foster team collaboration, cross-training, and thorough documentation.

• Serve as a primary subject matter expert for one or more security products.

• Be the initial escalation point for complex or sensitive tasks.

• Identify and address opportunities to automate repetitive processes.

• Proactively suggest enhancements to minimize risk and prevent potential future incidents.

• Maintain a high level of expertise with current products and quickly adapt to related technologies.

⛳️ Requirements

• Bachelor’s degree in a relevant field and/or equivalent professional experience.

• Possession of one or more "intermediate level" security certifications.

• At least 3 years of experience performing similar responsibilities.

• Ability to work all schedules in a 24/7 SOC environment.

• Capability to operate in an operational/shift-based environment with flexible hours, including evenings and weekends.

• Proven experience in the security industry, including knowledge of best practices, risk mitigation, and compliance frameworks.

• Able to perform effectively in high-stakes and high-stress situations.

• Legally authorized to work in the US, EU, or APAC regions as specified.

• Enthusiastic about cybersecurity and self-motivated to continuously learn and develop relevant skills while maintaining industry-specific certifications.

• Proficient in quickly finding answers to questions using manuals and/or online resources.

• Fluent in English (writing, reading, speaking, and understanding) with the ability to communicate complex security concepts effectively to end customers.

🏝️ Benefits

• Flexible Paid Time Off.

• 401k plan with company matching.

• Medical, Dental, and Vision coverage.

• Voluntary Short-Term and Long-Term Disability options.

• Employee Assistance Program, including Mental Health support.

• Voluntary Basic, Accidental, and additional ancillary life insurance.

• Health Savings Account contributions (with selection of a HDHP).

• 10 paid holidays annually.