Customer Technology Advisor – Identity, PAM, Zero Trust

This is a fully remote position, open to applicants in Canada.

📋 Description

• Cultivate and sustain trusted relationships with executive stakeholders, including CIOs, CISOs, security leaders, and business executives.

• Serve as a strategic consultant on Identity, PAM, Zero Trust, and Digital Trust projects.

• Facilitate executive workshops, assessments, and roadmap discussions that emphasize business outcomes and risk mitigation.

• Simplify intricate cybersecurity concepts into business-centric language and value propositions.

• Align security strategies with organizational objectives, compliance mandates, and operational priorities.

• Establish Kyndryl as a reliable long-term partner for security transformation.

• Identify, qualify, and develop IAM, PAM, and Zero Trust opportunities.

• Assist in pipeline development, opportunity enhancement, proposal formulation, and execution of pursuits.

• Contribute to revenue growth, business development, and account enlargement.

• Work in collaboration with Sales, Consulting, Alliance, and Delivery teams to devise distinctive solutions and effective strategies.

• Generate new business prospects through industry connections and professional networks.

• Aid in renewals, expansions, and strategic cybersecurity transformation initiatives.

• Act as a subject matter expert in IAM, PAM, Identity Governance, and Zero Trust architectures.

• Lead conversations on identity modernization, digital trust, workforce identity, and privileged access security.

• Advise clients on target-state architectures, transformation roadmaps, and implementation plans.

• Collaborate with Microsoft, CyberArk, SailPoint, Okta, Ping Identity, and other alliance partners.

• Support opportunities from initial client engagement through the definition of solutions and the transition of delivery.

• Serve as a thought leader both internally and externally through client engagements, industry events, and alliance collaborations.

• Build executive-level relationships within the Canadian cybersecurity sector.

• Represent Kyndryl at conferences, executive roundtables, customer events, and partner functions.

• Recognize emerging market trends and help shape Kyndryl's Identity and Zero Trust strategy.

• Contribute to the expansion of Digital Trust and Identity Security capabilities.

• Mentor and guide team members within the Cyber Resilience & Connectivity practice.

• Share knowledge and assist in capability enhancement in Identity and Zero Trust.

• Promote collaboration across consulting, sales, delivery, and alliance teams.

• Support Kyndryl's Diversity, Equity, and Inclusion initiatives.

⛳️ Requirements

• Over 10 years of experience in cybersecurity, Identity & Access Management, Privileged Access Management, Zero Trust, or security architecture.

• Experience in consultative, advisory, pre-sales, or business development roles.

• Proven capability to establish and maintain executive-level client relationships.

• Demonstrated success in identifying, shaping, and supporting security transformation initiatives.

• Strong knowledge of Identity-centric security architectures and Zero Trust frameworks.

• Experience in converting technical cybersecurity concepts into tangible business results.

• Familiarity with IAM and PAM technologies like Microsoft Entra ID, CyberArk, SailPoint, Okta, Ping Identity, or comparable platforms.

• Excellent communication, presentation, and stakeholder engagement skills.

• Ability to influence decision-makers among both business and technical audiences.

• Experience collaborating with sales, consulting, delivery, and alliance organizations.

• Background in consulting, systems integration, managed services, or cybersecurity advisory firms is preferred.

• Established network of executive cybersecurity contacts within the Canadian market is preferred.

• Experience in alliance-driven initiatives is preferred.

• Experience with large enterprise and regulated industry clients is preferred.

• Cybersecurity certifications such as CISSP, CCSP, TOGAF, SABSA, Microsoft, CyberArk, or SailPoint certifications are preferred.

• A Bachelor's degree in Information Technology, Cybersecurity, Business, Engineering, or a related field is preferred.

🏝️ Benefits

• Flexible and supportive work environment.

• Well-being is a priority.

• Access to world-class training, certifications, and professional development opportunities.

• Support for career development and career journey.

• A dynamic, hybrid-friendly culture.

• Be Well programs that support financial, mental, physical, and social health.

• Customized development goals and ongoing feedback.

• Cutting-edge learning opportunities.

• Certifications from Microsoft, Google, and Amazon.

• Coaching and hands-on experiences.