Customer Support / Success Professional

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Evaluate, analyze, and deliver structured feedback on documents pertinent to specific domains.

• Guarantee the quality, precision, and relevance of documents.

• Offer domain knowledge for significant evaluation initiatives.

• Participate in projects aimed at training and improving AI systems.

• Work in conjunction with prominent researchers.

• Perform tasks independently while enjoying a flexible schedule.

• Project durations may vary, being extended, shortened, or concluded early based on requirements and performance.

⛳️ Requirements

• A minimum of a Bachelor’s degree.

• At least 2+ years of professional experience in a related field.

• Background in customer support, service delivery, or roles focused on customer success.

• Strong analytical capabilities.

• Excellent written communication skills.

• High proficiency in Excel, PowerPoint, and Word.

• Strong skills in document analysis and review.

• Keen attention to detail.

• Ability to adhere to structured guidelines.

• Must be based in the United States, Europe, the UK, or Canada.

• Should not require H-1B or STEM OPT sponsorship.

🏝️ Benefits

• Fully remote position.

• Flexible work schedule allowing you to manage your own time.

• Weekly payments through Stripe or Wise.

• Competitive compensation.

• Opportunity to collaborate with leading researchers.

• Referral program offering up to $640 for each successful referral.

• Reasonable accommodations provided upon request.